English Practice Unit 14 On the phone

Unit 1

On the phone

A. Study the following.

May I speak to Siaka, please?

Boleh saya bicara dengan Siska?

I would like to speak to siska?

Saya mau bicara dengan Siska?

Who is calling / speaking?

Siapa ini yang telpon?

May I ask who is calling, please?

Boleh saya tanya siapa ini yang telp?

This is Budi speaking.

Ini Budi yang sedang telpon?

Would you like to leave a message?

Mau kah Anda meninggalkan pesan?

Can I take your message?

Boleh saya minta pesan?

I will call you/ him/ her back later

Saya akan telp kamu/ dia kembali nanti ?

Hold on, I will go get her.

Tunggu sebentar saya akan panggil dia.

I will put you through to him

Saya akan hubungkan kamu dengan dia.

Sorry, you dialed the wrong number

Maap, kamu salah sambung?

Could you speak up please

Bisa bicara lebih keras?

It is terrible connection.

Sambungan jelek

Sorry, the line is busy

Maap, jaringan sibuk.

Would you mind speaking slowly?

Mau kan Anda berbica dengna pelan ?

I have no phone credit.

Saya tidak punya pulsa.

B . Dialogue.

Budi : Hello , can I speak to Siska please ?

- Hello, bisa saya bicara dengan Siska?

Nita : Who is speaking?

- Siapa ini yang telpon?

Budi : This is Budi’S speaking.

- Ini Budi yang sedang telpon.

Nita : I am sorry, she is not at home, Could you

leave a message ?

- Maap, dia tidak ada di kantor saat ini,

mau kan Anda meninggalkan pesan

Budi: No, thank you I will call her back later

Who is speaking ?

- Tidak, terima kasi. Saya akan telp dia nanti

Siapa ini yg bicara?

Nita : It is siska’s sister, Nita

- Ini saudara nya sister, Nita

Budi : Well,..Nita says helIo to siska from me.

Nice talking to you, bye

- Baik, ...Nita salam buat Siska dari saya, bye

Nita : bye,

C. Common People Saying on the Phone

1 I can not hear you clearly.

Aku tidak bisa mendengar dengan jelas.

2. Could you speak louder, please?

Bisakah Anda bicara lebih keras?

3. Hold on, let me check.

Tunggu sebentar, saya cek dulu.

4. I will call you back.

Saya akan menelpon balik.

5. Sorry, wrong number.

Maaf, salah sambung.

6. Can I leave a message?

Boleh saya tinggalkan pesan?

7. Please tell him/her that I called.

Tolong sampaikan bahwa saya menelepon.

8. Thank you for calling.

Terima kasih sudah menelepon.

9. Talk to you soon.

Sampai jumpa lagi lewat telepon.

10. Sorry, the connection is bad.

Maaf, sinyalnya jelek

11. I will ring you up about it tomorrow

Saya akan menelpon mu mengenai itu

besok

12. No one is answering the phone.

Tidak ada yang menjawab.

13. The voicemail box is full.

Kotak pesan suara penuh.

15. Will you please put me to no 7354 ? -

minta sambung dengan no 7354 ?

16. I am out of credit. and couldn’t call you back

Saya kehabisan pulsa.dan tidak bisa

menelpon kembali

17. I have run out of credit.

Saya sudah kehabisan pulsa.

18. My phone credit is gone.

Pulsa saya sudah habis.

19.Sorry, I can’t text you right now. I’m out of

phone credit.

Maaf, saya tidak bisa mengirim pesan

sekarang. Pulsa saya habis.)

20. My battery is running out; I need to charge

my phone.

Baterai saya hampir habis; saya perlu

mengisi daya ponsel.

21.I am out of data.

Kuota saya habis.

22. My data ran out, so I can’t use the internet

Kuota saya habis, jadi saya tidak bisa

menggunakan internet.

23. I need to top up my data; I can’t even open

social media.

Saya perlu isi ulang kuota; saya bahkan

tidak bisa membuka media sosial.

24. My phone is about to die; the battery is

really low.

Ponsel saya hampir mati; baterainya sangat

lemah.

25. I have only 5% battery left.

Baterai saya tinggal 5% lagi.

D..Translate into indonesia

1. Is Budi in the office today?

……………………………………………………………

2. Is Budi there with you.?

…………………………………………………………

3. She is in a meeting, would you like to call

her back later?

…………………………………………………………

4. I am afraid he is out of office this week.

…………………………………………………………

5. You can contact her on her mobile, her

number is 081232342808.

…………………………………………………………

6. She is not here, why don’t you try again is a

couple of hours.

…………………………………………………………

7. She is not in her office, she will be back by

4 o’clock.

…………………………………………………………

8.. I am sorry you must have the wrong

number.

……………………………………………………

9. Sorry to have bothered you?

…………………………………………………………

10..I have got the wrong number.

…………………………………………………………

11. I am afraid there is nobody with that name

here.

. …………………………………………………………

12.. I am sorry, I must have dialeded the wrong

number.

……………………………………………………………

13. Could you ask her to call me back.

…………………………………………………………

14.. You are wanted on the phone.

……………………………………………………………

15.. Who is on the phone {line}?

……………………………………………………………

E.. Answer these questions.

1. Have you ever made a phone call ?

……………………………………………………………

2. What do you say first ?

……………………………………………………………

3. Have you ever received a call ?

……………………………………………………………

4. what do you ask the caller ?

……………………………………………………………

5. What do you say if the caller wants to speak

to your sister ,while she is not at home?

……………………………………………………………

6. What do you say when you want the caller

leave a message ?

……………………………………………………………

7. What do you say to know the callers identity

……………………………………………………

H. Bonus Dialogue.

Phone Call with Common Problems

Alwi :

Hello, May I speak to Mr.Yosep, please?

Halo, Bolehkah saya bicara dengan Pak Andy?

Budi (Receiver):

I’m sorry, Mr. Yosep is not at home right now.

Maaf, Pak Yosep sedang tidak di rumah sekarang.

Alwi :

Sorry, The connection is bad, I can not hear you clearly. Could you speak louder, please?

Maap, Sambungannya jelek, saya tidak bisa mendengar dengan jelas. Bisakah Anda bicara lebih keras?

Budi :

Yes, of course. Can you hear me better now?

Tentu, apakah Anda bisa mendengar saya lebih baik sekarang?

Alwi :

A little better, but the line is breaking up.

Lebih baik sedikit, tapi suaranya masih putus-putus.

Budi :

Sorry about that. The signal here is weak.

Maaf, sinyal di sini memang lemah.

Alwi :

That’s okay. Can I leave a message for Mr.yosep

Tidak apa-apa. Boleh saya tinggalkan pesan untuk Pak Andy?

Budi :

Of course. What’s the message?

Tentu. Apa pesannya?

Alwi :

Please tell him that I called, and ask him to call me back tonight if possible.

Tolong sampaikan bahwa saya menelepon, dan minta beliau menelepon saya kembali malam ini kalau bisa.

Budi :

Alright, I’ll tell him.

Baiklah, aku akan memberi tahu dia.

Alwi :

Thank you, and sorry for the poor connection.

Terima kasih, dan maaf koneksinya buruk.

Budi :

No problem. We’ll make sure he gets your message. Goodbye.

Tidak masalah. Kami akan pastikan beliau menerima pesan Anda. Selamat tinggal.

Alwi:

Goodbye.

Selamat tinggal.

On the phone 2

A. Study the following.

What is your phone number?

Berapa nomor telp mu?

Does she/he have your number?

Apakah dia punya nomormu?

Can you hear me ?

Bisakah Anda mendengar saya?

I am afraid he is not in the office now

Saya kira dia tidak ada di kantor sekarang.

You are wanted on the telephone.

Kamu di tunngu d telp.

The line is breaking up.

Suaranya putus-putus.

Please ask her to call me back.

Suruh dia urtuk menelepon saya kembali

It was great talking to you.

Senang berbicara denganmu.

Hello? We got disconnected

Halo? Kita terputus.

Feel free to contact me anytime.

Jangan ragu untuk menghubungi saya kapan aja

Can you call me back later?

Bisakah Anda menelepon saya kembali nanti ?

The line is very bad

Sambungannya sangat buruk.

You are breaking up

Kamu putus.

I am sorry I didnt catch you

Maaf aku tidak bisa menangkap mu.

Can i take a message for him/ her?

Bolehkah aku mengirim pesan untuknya?

I’m sorry, I didn’t catch what you said

Maaf, saya tidak menangkap apa yang kamu katakan...

B. Dialogue.

Phone Call at the Office

Alwi :

Good morning, How can I help you?

Selamat pagi, Ada yang bisa saya bantu?

Budi :

Hello, May I speak to Siska, please?

Halo, Bolehkah saya bicara dengan Siska?

Alwi :

I’m sorry, she is in a meeting right now.

Maaf, beliau sedang rapat saat ini.

Budi :

Oh, I see. The connection is not very clear.

Could you repeat that, please?

Oh begitu. Sambungannya kurang jelas. Bisakah Anda ulangi?

Alwi :

Certainly. I said Siska is in a meeting right now.

Tentu. Saya bilang Bu Clara sedang rapat sekarang.

Budi :

yes. I can hear you now. But the line is breaking up again.

ya. Sekarang saya bisa dengar. Tapi suaranya putus-putus lagi.

Alwi :

I’m sorry, the signal here is not very good.

Would you like to leave a message?

Maaf, sinyal di sini kurang bagus. Apakah Anda ingin meninggalkan pesan?

Budi :

Yes, please. Could you tell her that I called and ask her to send me the report by email today?

Ya, tolong. Bisakah Anda sampaikan bahwa saya menelepon dan minta beliau mengirim laporan lewat email hari ini?

Alwi :

Of course, I will write it down and give it to her after the meeting.

Tentu, akan saya catat dan sampaikan setelah rapat.

Budi :

Thank you so much. Sorry for the trouble with the line.

Terima kasih banyak. Maaf atas gangguan sambungan.

Alwi :

No problem, We will make sure she gets your message. Goodbye.

Tidak masalah, Kami akan pastikan beliau menerima pesan Anda. Selamat tinggal.

Budi :

Goodbye.

Selamat tinggal.

C. Test your Vocabulary.

1. Phone / Telephone = Telepon

2. Mobile phone / Cell phone = Ponsel / HP

3. Landline = Telepon rumah / kabel

R. Dial = Memutar nomor / menekan nomor

5. Ring = Berdering

6. Pick up the phone = Mengangkat telepon

7. Hang up = Menutup telepon

8. Voicemail = Pesan suara

9. Missed call = Panggilan tak terjawab

10. Busy tone = Nada sibuk

11. Signal = Sinyal

12. Connection = Sambungan

13. Call = Menelepon

14. Answer = Menjawab

15. Text / Send a message = Mengirim pesan

16. Transfer the call = Meneruskan panggilan

17. Leave a message = Meninggalkan pesan

18. Return a call / Call back = Menelepon

kembali

19. Speak louder = Berbicara lebih keras

20. Repeat = Mengulang

D. Phone Problems (Masalah Telepon)

Bad signal = Sinyal jelek
No answer = Tidak ada jawaban
Dropped call = Panggilan terputus
Echo = Suara bergema
Low battery = Baterai lemah
Out of credit = Pulsa habis

D..Common phone traoubleshooting

Masalah Umum pada Ponsel

1. No signal / No jaringan

Tidak ada sinyal / Tidak ada jaringan)

I'm not getting any signal. Can you help

me?

Saya tidak mendapatkan sinyal. Bisakah

kamu membantu saya?

2. Battery drain

Baterai cepat habis

- My phone's battery is draining fast.

What's wrong?"

Baterai ponsel saya cepat habis. Apa yang

salah

3. Slow performance

Kinerja lambat.

- lMy phone is so slow. How can I make it

faster?"

Ponsel saya sangat lambat. Bagaimana cara

membuatnya lebih cepat?

4. Water damage

Kerusakan akibat air

I dropped my phone in water. Can it be

fixed

Saya menjatuhkan ponsel saya ke air.

Bisakah itu diperbaiki?

5. Screen issue

Masalah layar

My phone screen is cracked. Can I

replace it?

Layar ponsel saya retak. Bisakah itu

diganti?

6. Storage full / Penyimpanan penuh

Penyimpanan penuh

My phone storage is full. How can I free

up space?

Penyimpanan ponsel saya penuh.

Bagaiman cara membebaskan ruang?

7. Charging issues / Masalah pengisiaan

My phone won't charge. What's wrong

with it?

Ponsel saya tidak bisa diisi. Apa yang salah

dengan itu?

E.. Exercise

Translate into Indonesia.

1.I’m sorry, he is in a meeting.

......................................................................

2. Could you please hold for a moment?

......................................................................

3. I’m sorry, he is not available right now.

......................................................................

4. I will.call you back.

......................................................................

5. Please tell him/her that I called.

.....................................................................

6. No one is answering the phone.

......................................................................

7. Hi, my phone isn't working properly.?

......................................................................

8. Can you hear me ?

.....................................................................

9. I will make sure he gets your message.

......................................................................

10. Can I have your name, please?

......................................................................

11. Nice, talking to you

......................................................................

12. I’m sorry, there is no one here by that

name

.....................................................................

13. Sorry, I couldn’t get through.

......................................................................

14. Sorry, we got cut off.

......................................................................

15. The line just dropped

......................................................................

16. Please don't call this number again.

...........................................................

17. Please tell him I’ll be available on sunday

at 14:00.

.............................................................

18. Did you get my message?

...............................................................

19..Would you mind giving her a message?

..................................................................

20. He didn't return my call, so I knew something

was wrong.

.....................................................................

21. He sent me lots of text messages after I told

him our relationship was over.

...................................................................

22.I am calling to find out if Doctor Bean is

available today.

.............................................................

23. Please write down my phone number.

..............................................................

24. Please get my message to Mr Alqi, Thank

you so much in advanced.

. . .. . .....................................................

25. Could you let me know when she'll be in

the office, please?

.............................................................

26. There's a lot of background noise.

.............................................................

F. Exercise 2

Translate into Indonesia

A. Hello, is this the bookstore?

................................................

B: Yes, this is ABC Bookstore. How can I help

you?

................................................

A: Do you have the latest English dictionary in

stock?

................................................

B: Let me check… Yes, we have it.

................................................
A: Great! Please reserve one for me.

................................................
B: Sure, we’ll keep it for you.

................................................
A: Thank you. Goodbye.

................................................
B: Goodbye.

................................................

G. Learn by heart.

1. What is your phone number?

Berapa nomor telp mu?

2. The line is breaking up.

Suara nya terputus putus

3. You are wanted on the phone

Kamu d tunggu/ di cari d telp

4. Hello ? We got disconnected

Hello ? Kita terputus

6. Feel free to contact me anytime

Hubungi saya kapan saja

7. The connection is not very clear

Sambungan kurang jelas

8. Sorry for the trouble with the line

Maap atas gangguan sambungan

9. The signal is weak

Sinyal lemah

10. No one is answering the phone

Tidak ada yg menjawab telp

11. I can not hear you

Saya tidak bisa dengar kamu

12. Can you hear me?

Bisa kamu dengar saya ?

13. I am sorry, she is on another call.

Maaf, dia sedang menerima panggilan lain

14. Sorry, I can not hear you well,

Maaf, aku tidak bisa mendengarmu dengan

jelas

15. I have a bad connection.

Saya mempunyai sambungn buruk.

I. Bonus Dialogue.

Wrong Number & Message

Alwi : Hello, is this Mr. Daniel's house?

Halo, apakah ini rumah Pak Daniel ?

Budi : Sorry, wrong number. This is Mr.Budi’s

house.

Maaf, salah sambung. Ini rumah Pak Budi.

Alwi : Oh, I’m sorry. Wait, is this 081234567?

Maaf. Tunggu, apakah ini nomor

081234567?)

Budi : Yes, that’s correct. Daniel is my brother,

but he’s not at home now.

Ya, benar. Tapi Daniel itu adik saya. Dia

sedang tidak di rumah sekarang.

Alwi : I see. But the line is breaking up. The

connection is bad.

Begitu. Tapi salurannya putus. Koneksinya

buruk.

Budi : Sorry, the signal here is weak. Maybe you

should call later.

Maaf, sinyalnya lemah. Mungkin kamu

bisa menelepon nanti.

Alwi : Okay. May I leave a message?

Oke. Bolehkah aku meninggalkan pesan?

Budi : Sure.

Tentu.

Alwi : Please tell him that Mr. Alwi called and

ask him to return my call tomorrow

morning.

Tolong beri tahu dia kalau Pak Alwi

menelepon dan minta dia meneleponku

lagi besok pagi.

Budi : Alright, I’ll tell him.

Baiklah, aku akan memberi tahu dia.

Alwi : Thank you, and sorry for the poor

connection.

Terima kasih, dan maaf koneksinya buruk.

Budi : No problem. Goodbye.

Tidak masalah. Sampai jumpa

Alwi : Goodbye.

Selamat tinggal.

H. Multiple Choice (Pilihan Ganda)

1. How do you politely ask for someone on the phone?
A. Give me John.
B. Is John there?
C. May I speak to John, please?
D. Call John now.
E. Where is John?
Answer: ...

2. What do you say if you call the wrong number?
A. Please hold on.
B. Sorry, wrong number.
C. Can I leave a message?
D. I’ll call you back.
E. Who’s speaking, please?
Answer:

3. Which expression means “tunggu sebentar”?
A. Please call me back.
B. Please hold on.
C. The line is busy.
D. I can’t hear you clearly.
E. Wrong number.
Answer:

4. What do you say when the signal is not clear?
A. The line is breaking up.
B. May I speak to Anna?
C. Thank you for calling.
D. Wrong number.
E. Goodbye.
Answer:

5. If the person is not available, you say…
A. Sorry, the line is busy.
B. Sorry, he is not available right now.
C. Sorry, wrong number.
D. Please hold on.
E. Talk to you soon.
Answer:

6. What do you say when you want to talk to Mr. David?
A. Who is this?
B. May I speak to Mr. David, please?
C. Please hold on.
D. Sorry, wrong number.
E. The line is busy.
Answer:

7. How do you end a phone call politely?
A. Who’s speaking?
B. Talk to you soon.
C. Hold on, please.
D. May I leave a message?
E. The connection is bad.
Answer:

8. What do you say if the voice is not clear?
A. Sorry, wrong number.
B. Please call me back.
C. I can’t hear you clearly.
D. The line is busy.
E. Hello, this is Anna.
Answer:

9. Which one means “Maaf, sambungan sibuk”?
A. The line is busy.
B. Wrong number.
C. Please hold on.
D. Talk to you soon.
E. I’ll call you back.
Answer:

10. You want to leave a message. What do you say?
A. Please hold on.
B. Can I leave a message?
C. Goodbye.
D. Wrong number.
E. Who’s speaking?
Answer:

11. Translate: “Tolong tunggu sebentar.”
A. Please hold on.
B. Please call back.
C. Please tell him.
D. Sorry, wrong number.
E. The line is busy.
Answer:

12. If someone says: “Sorry, the connection is bad.” What does it mean?
A. Nomornya salah.
B. Sambungan sibuk.
C. Sinyalnya jelek.
D. Dia tidak ada.
E. Telepon sudah ditutup.
Answer:

13. Which expression is used to ask who is on the phone?
A. I’ll call you back.
B. Who’s speaking, please?
C. Can I leave a message?
D. The line is busy.
E. Please hold on.
Answer:

14. “Saya akan menelepon kembali” in English is…
A. I’ll call you back.
B. Please call me.
C. Can I leave a message?
D. Who’s speaking?
E. The line is breaking up.
Answer:

15. Which one is NOT common on the phone?
A. Goodbye.
B. See you tomorrow.
C. Talk to you soon.
D. Please hold on.
E. Wrong number.
Answer:

16. If the person is not available, you can say…
A. Sorry, he is not available right now.
B. Sorry, wrong number.
C. Sorry, the line is busy.
D. Sorry, the connection is bad.
E. Sorry, please hold on.
Answer:

17 Translate: “Tolong sampaikan bahwa saya menelepon.”
A. Please call me back.
B. Please tell him that I called.
C. Please hold on.
D. Please tell me who’s speaking.
E. Please answer the phone.
Answer:

18. Which one means “Suaranya putus-putus”?
A. The line is busy.
B. The line is breaking up.
C. The connection is clear.
D. Can I leave a message?
E. Talk to you soon.
Answer:

19. When you accidentally call the wrong person, you say…
A. Can I speak to John, please?
B. Please hold on.
C. Sorry, wrong number.
D. Please call me back.
E. The line is busy.
Answer:

20. What is the polite way to answer a business phone?
A. Hello, who’s this?
B. Hello, how are you?
C. Good morning, ABC Company. How can I help you?
D. Hi, what do you want?
E. Sorry, wrong number.
Answer:

On the phone 3

A. Study the following.

Who am I speaking with?

Dengan siapa saya berbicara?

Could I get your number?

Bisa saya dapat nomormu?

Would you mind calling back in an hour?

Jika kamu tidak keberatan telp kembali dlm 1 jam

I will let him know you called.

Saya akan kabarin dia kamu telp.

What is the dialing code for Indonesia?

Berapa nomor kode wilayah Indonesia?

I am sorry, but you called the wrong number.

Maap, kamu salah sambung.

Can you wait a moment while I get her?

Bisa anda menunggu sebentar sementara saya memanggilnya?

I didn't recorgnize your voice.

Saya tidak mengenal suaramu.

B Dialogue.

Alwi : Good morning, this is Alwi speaking.

Is Budi in?

Selamat pagi, ini Alwi yg berbicara. Apa

Budi ada?

Budi : Hi, Alwi. This is Budi.

Hi, Alwi ini Budi.

Alwi : Good morning, Budi. It has been along

time, I haven't seen you. How have you

been?

Selamat pagi, Budi. Sudah lama saya tidak

bertemu kamu. Apa kabarnya ?

Budi : I have been fine, Thanks.

Saya baik, terima kasih

Alwi : Could we meet for lunch tomorrow to

discuss the new project?

Bisa kita bertemu besok makan siang

mendiskusikan proyek baru?

Budi : That would be great. What restaurant did

you have in mind?

Alwi : We could go to padang restauran.

Kita pergi ke Restauran Padang.

Budi :That would be perfect. It's a nice quiet

place to meet.

Alwi : I'll see you there around twelve then.

Saya akan ketemu kamu di sana sekitar

jam 12

Budi : I am looking forward to meeting with

you. See you then.

Saya sangat berharap ketemu kamu sam-

pai jumpa ya

C. Translate into Indonesia.

1. Give me a call sometime.

..............................................

2. Could you tell her to call me bach when

she gets in.

.................................................................

3. Could you speak a little slower?

.......................................................

4. Could you let me know when she will be in

office?

..............................................................

5. Can you call again? I think we have a bad

connection.

............................................................

6. Please hold on a minute I have another call.

............................................................

7. I am sorry it is difficult to hear you the line

is really bad.

.................................................................

8. I am afraid there is not here by that name.

.............................................................

9. I will call you back as soon as possible

...........................................................

10. Are you sure you dialled the right number

...........................................................

11. Don't forget to save his number if he calls

agan.

.....................................................

12. I’m phoning on behalf of Mr.Budi.This is Sally.”

.........................................

13. Hold on a minute ,Tony is on the line .

.............................................................

14. Thank for taking the time to speak with me

.............................................................

15. I didn't recorgnize your voice.

................................................

16. Sorry, I did not catch that.

................................................

17. I can not hear you.

.....................................

18. Can I leave a message for him?

.......................................................

𝗘. 𝗕𝗼𝗻𝘂𝘀 𝗱𝗶𝗮𝗹𝗼𝗴𝘂𝗲..

Asking for a date.

Budi :

Can I ask you something?

Boleh saya bertanya sesuatu?

Siska :

Sure you can. What's going on?

Tentu boleh, ada apa?

Budi :

Would you go out with me on sunday?

Mau kan kamu pergi bersama ku hari minggu. ?

Siska :

Are you for real?

Apa kamu aungguh sungguh

Budi :

I thought that we could go to dinner and a movie.

Saya pikir kita bisa pergi makan malam dan nonton. Film.

Siska ::

That actually sounds like it would be a lot of fun.

Kedengarannya itu akan sangat menyenangkan

Budi :

Unless there's something else you would prefer to do.

Kecuali ada hal lain yang ingin Anda lakukan

Siska :

Actually, I would really like to go to dinner and a movie.

Sebenarnya, saya sangat ingin pergi makan malam dan menonton film.

Budi :

What time do you want me to come by and pick you up?

Jam berapa kamu ingin aku datang dan menjemputmu?

Siska :

Is 7:30 cool with you?

Apakah jam 7:30 menyenangkan bagimu?

Budi :

That's perfect, so I'll see you then.

Itu sempurna, jadi sampai jumpa nanti.

Siska ::

Perfect. I will see you on Friday.

Sempurna. Sampai jumpa pada hari Jumat.

𝗗. 𝗧𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗲 𝗶𝗻𝘁𝗼 𝗜𝗻𝗱𝗼𝗻𝗲𝘀𝗶𝗮.

1. Would you like to leave a message

..........................................................................

2. Is there any messag𝙚?

..........................................................................

3. Hold on a minute ,Tony is on the line

........................................................................

4. I will phone you ( ring you up ) about it

tomorrow

.........................................................................

5. I will call you back as soon as possible

...................................................................

6. That is very kind of yo𝘂.

.......................................................................

7. You are wanted on the telephone

........................................................................

8. Will you please put me to no 7354 ?

.......................................................................

9. Who is on the phone ( line ) ?

..........................................................................

10. He dropped ( break off) the call

.....................................................

11. I just wanted to give you a call to wish you

a happy birthday!"

............................................................

12. I just wanted to give you a call to say hi!"

...........................................................

13. I 'm calling to say hello."

..............................................

14. She is not available at the moment.

.............................................................

15. Sorry, I'm in a meeting. Can I call you back?

............................................................

16. I can't hear you very well. You're breaking

up."

..........................................................

17. There's not a good connection

.........................................................

18. Can I have him call you back?"

...........................................................

19. Talk to you later! Bye!"

...........................................

20. Could you speak up. Please?

......................................................

21. Would you mind speaking slowly?

................................................................

22. Would you repeat the question. Please?

................................................................

23. I will phone you ( ring you up ) about it

tomorrow.

..............................................................

24. Who is on the phone ( line ) ?

.................................................

25. You can call me anytime.

..........................................

E. 𝗕𝗼𝗻𝘂𝘀 𝗱𝗶𝗮𝗹𝗼𝗴𝘂𝗲..

Anna :

Good morning

Selamat pagi.

Ahmad :

Good morning, this Ahmad, may I speak to Budi please?

Selamat pagi, ini Ahmad boleh saya bicara dengan Budi?

Anna :

𝙅𝙪𝙨𝙩 𝙖 𝙢𝙞𝙣𝙪𝙩𝙩𝙚 𝙄 𝙬𝙞𝙡𝙡 𝙥𝙪𝙩 𝙮𝙤𝙪 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙩𝙤 𝙝𝙞𝙢.

Sebentar, saya akan sambungkan kamu sama dia?

Ahmad :

Thank you.

Terima kasih.

Budi :

𝙃𝙚𝙡𝙡𝙤, 𝘽𝙪𝙙𝙞 𝙨𝙥𝙚𝙖𝙠𝙞𝙣𝙜.

Helo, budi yg bicara.

Ahamd :

Mr. Budi,this is Ahmad. I have a message here to call you as soon as I get it .

Budi :

Oh, yes. I called you earlier to find out whether You had already arrived . when would you like to come and visit the office ?

Ahmad :

What time do you close?

Jam berapa kamu tutup?

Budi :

We close at 5:30 today .

Kami tutup jam 5: 30 hari ini.

Ahamad :

Will 4 oclock be all right ?

Apa kah jam 4 baik?

Budi :

That will be fine, and I am looking forward to our meeting

Ahmad`:

So am I, see you then . good bye

Budi :

Good bye.

Selamat tinggal

ll transfer your call. (Saya akan sambungkan panggilan Anda.)

Call Disconnected (Telepon Terputus

4. Person Not Available (Orangnya Tidak Ada)

Caller: Hello, is Sarah there?
(Halo, apakah Sarah ada?)
Receiver: Sorry, she is not at home right now.
(Maaf, dia tidak ada di rumah sekarang.)
Caller: Okay, I’ll call back later.
(Baiklah, saya akan menelepon kembali nanti.)

5. Misunderstanding (Salah Paham / Tidak Jelas)

Caller: Can you tell me the address again?
(Bisa beri tahu alamatnya lagi?)
Receiver: Sure, but slowly, okay?
(Tentu, tapi pelan-pelan ya.)
Caller: Sorry, I didn’t catch that. Please repeat.
(Maaf, saya tidak menangkap itu. Tolong ulangi.)

6. Call Disconnected (Telepon Terputus)

Caller: Sorry, we got cut off just now.
(Maaf, tadi telepon kita terputus.)
Receiver: Yes, I lost the signal. Let’s continue.
(Iya, sinyalnya hilang. Mari kita lanjutkan.)

7. Wrong Time (Waktu Tidak Tepat)

Caller: Hello, can we talk now?
(Halo, bisa kita bicara sekarang?)
Receiver: Sorry, this is not a good time. Can you call me back later?
(Maaf, ini bukan waktu yang tepat. Bisa menelepon saya lagi nanti?)
Caller: Sure, no problem.
(Tentu, tidak masalah.)

Latihan Soal – Common Problems on the Phone

Choose the best answer! (Pilih jawaban yang paling tepat!)

1.

You call someone, but the person says: “Sorry, I think you dialed the wrong number.”
(Anda menelepon seseorang, tapi orang itu berkata: “Maaf, sepertinya Anda salah sambung.”)
What happened? (Apa yang terjadi?)
A. Busy line
B. Wrong number
C. No signal
D. Call disconnected
E. Person not available
Answer: B

2.

When the line is always full and you cannot connect, it means …
(Ketika jalurnya selalu penuh dan Anda tidak bisa tersambung, artinya …)
A. Wrong time
B. Busy line
C. Wrong number
D. Misunderstanding
E. Call ended
Answer: B

3.

“Sorry, the connection is bad. Can you repeat that?”
(“Maaf, jaringannya jelek. Bisa diulangi?”)
This problem is …
(Masalah ini adalah …)
A. Wrong time
B. No signal / Poor connection
C. Call disconnected
D. Wrong number
E. Busy line
Answer: B

4.

If the person you want to talk to is not at home, you may say …
(Jika orang yang ingin Anda ajak bicara tidak ada di rumah, Anda bisa berkata …)
A. Sorry, she is not at home right now.
B. Sorry, I think you dialed the wrong number.
C. Sorry, the connection is bad.
D. Sorry, we got cut off.
E. Sorry, the line is busy.
Answer: A

5.

Which expression shows a misunderstanding?
(Manakah ungkapan yang menunjukkan salah paham?)
A. I didn’t catch that. Can you say it again?
B. Sorry, the line is busy.
C. Sorry, you dialed the wrong number.
D. He is not available right now.
E. Sorry, we got cut off.
Answer: A

6.

What do you say if the call suddenly stops?
(Apa yang Anda katakan jika telepon tiba-tiba terputus?)
A. Sorry, we got cut off.
B. Sorry, she is not at home.
C. Sorry, the connection is bad.
D. Sorry, I didn’t catch that.
E. Sorry, I think it’s the wrong time.
Answer: A

7.

“Could you call me back later?” means …
(“Bisa menelepon saya kembali nanti?” artinya …)
A. Wrong number
B. Wrong time
C. No signal
D. Misunderstanding
E. Busy line
Answer: B

8.

If someone says: “Sorry, this is not a good time to talk.”
(“Maaf, ini bukan waktu yang tepat untuk berbicara.”)
It means …
(Artinya …)
A. Wrong number
B. Busy line
C. Wrong time
D. No signal
E. Call disconnected
Answer: C

9.

What do you say if you cannot hear clearly?
(Apa yang Anda katakan jika tidak bisa mendengar dengan jelas?)
A. Sorry, I didn’t catch that.
B. Sorry, she is not at home.
C. Sorry, we got cut off.
D. Sorry, you dialed the wrong number.
E. Sorry, he is busy right now.
Answer: A

10.

If you call and hear “The line is busy,” what should you do?
(Jika Anda menelepon dan mendengar “Jaringannya sibuk,” apa yang harus Anda lakukan?)
A. Repeat again slowly
B. Call back later
C. Leave a message
D. Ask for another number
E. End the call forever
Answer: B

11.

“Sorry, she is busy right now. Can you call back later?” shows …
(“Maaf, dia sedang sibuk sekarang. Bisa menelepon kembali nanti?” menunjukkan …)
A. Wrong time
B. Wrong number
C. Busy line
D. Call disconnected
E. Misunderstanding
Answer: A

12.

If you want to check whether you reached the right person, you ask …
(Jika ingin memastikan apakah Anda menelepon orang yang benar, Anda bertanya …)
A. Can you repeat that?
B. May I ask who’s calling?
C. Sorry, we got cut off.
D. Is this Mr. Budi’s phone?
E. Sorry, wrong time.
Answer: D

13.

What do you say if you call the wrong person?
(Apa yang Anda katakan jika menelepon orang yang salah?)
A. Sorry, wrong number.
B. Sorry, line busy.
C. Sorry, I didn’t catch that.
D. Sorry, we got cut off.
E. Sorry, call me later.
Answer: A

14.

When the network drops suddenly, the best response is …
(Ketika jaringan tiba-tiba hilang, respon terbaik adalah …)
A. Sorry, I think you dialed the wrong number.
B. Sorry, we got cut off.
C. Sorry, she is not available.
D. Sorry, it’s the wrong time.
E. Sorry, I didn’t catch that.
Answer: B

15.

If you don’t understand what the caller said, the polite response is …
(Jika Anda tidak mengerti apa yang dikatakan penelepon, respon sopan adalah …)
A. Speak louder!
B. I don’t care.
C. Sorry, could you speak more slowly?
D. Stop calling me.
E. Call me later.
Answer: C

Dialogue 1

Home Phone Call

Situation:

A calls to speak with Mr. John, but he is not at home. The line is bad, and A must leave a message.

A :

Hello, this is Anna. May I speak to Mr. John, please?

B : I’m sorry, Mr. John is not at home right now.

A: Oh, the connection is bad. I can’t hear you clearly. Could you speak louder?

B: Sure. Can you hear me better now?

A: Yes, thank you. Since he’s not home, may I leave a message?

B: Of course. What’s the message?

A: Please tell him that I called and ask him to call me back tonight.

B: Alright, I’ll give him the message.

A: Thank you very much. Goodbye.

B: Goodbye.

Dialogue. –

Office Phone Call

Situation:

A calls a company to talk to Mrs. Clara. She is in a meeting, the line is not clear, and A leaves a business message.

A :Good morning, Bright Future Company. How can I help you?

B . Hello, this is Mr. Arman. May I speak to Mrs. Clara, please?

A : I’m sorry, she is in a meeting right now.

B: : Sorry, the connection is not clear. Could you repeat that, please?

A :Certainly. Mrs. Clara is in a meeting right now

B :Ah, I see. But the line is breaking up again.

A: I’m sorry, the signal here is weak. Would you like to leave a message?

B : Yes, please. Tell her that I called and ask her to send me the report by email today.

A : : Of course, I’ll give her the message.

B : Thank you very much. Sorry for the trouble with the line.

A : No problem. Goodbye.

B : Goodbye.

Dialoge 10

Anna : good morning

Ahmad : Good morning , this is Ahmad may I speak to Mr. budi please ?

Anna : Just a minute I will put you through to him

Ahamad : Thank you

Mr. budi :

Hello , Budi speaking

Ahamd :

Mr. Budi , this is Ahmad .I have a message here to call you as soon as I get it

Mr. budi :

Oh ,yes . I called you earlier to find out whether You had already arrived . when would you like to come and visit the office ?

Ahmad :

What time do you close ?

Mr. budi:

We close at 5:30 today .

Ahamad :

Will 4 oclock be all right ?

Mr. budi: That will be fine , and I am looking forward to our meeting

Ahmad`:

So am I , see you then . good bye

Mr. budi:

Good bye

E. Phone or fax number

724 4o7 seven, two, four four, oh , seven

9995 6674 double nine nine five double six seven four

International alphabet

Alpha

Bravo

Charlie ultra

Delta

Echo victor

Foxtrot x - ray

Golf Yankee

Hotel Quebec Zulu

India J

Juliete

kilo

lima

mike

November

oscar

papa

Romeo

sierra

tango

What's the problem with your phone?

Apa masalahnya dengan ponselmu?

It's not charging. I've tried different chargers,

but it still doesn't work.

Tidak bisa diisi. Saya sudah mencoba charger

yang berbeda, tapi masih tidak berfungsi.

Let me take a look. Maybe the charging port

is damaged.

Biarkan saya lihat. Mungkin port pengisian rusak.

Okay, thanks. I hope you can fix it.

Oke, terima kasih. Saya harap kamu bisa memperbaikinya.

I'll try. Sorry about the connection.

Saya akan mencoba. Maaf tentang koneksi.

Brother Budiman

English Practice Unit 14 On the phone

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