Unit 47 At the Bank

                             Unit 57
                              At the bank


A. Study the following. 

I would like to open a bank account? 
Saya ingin buka rekening bank. 

I want to open a checking account.
Saya mau buka rekening giro? 

I will be depositing $300 today.
Saya akan setor 300 hari ini. 

You need to deposit at least $50 into both accounts
Anda perlu menyetor setidaknya $50 ke kedua akun

You can open a savings account, too.
Anda bisa buka buku tabungan, juga

I need to withdraw some money.
Saya ingin menarik uang

How much would you like to take out? 
Berapa banyak yang ingin Anda ambil?

I need to withdraw $300.
Saya akan menyetor $300 hari ini.

Which account would you like to take the money from?
Dari rekening mana Anda ingin mengambil uangnya?

I want to take it from my checking account.
Saya ingin mengambilnya dari rekening giro saya.


B. Dialogue. 

                       Making witdrawal
Alwi : Hello, What can I do for you?
Apa yang bisa saya bantu?

Budi : I need to withdraw some money
Saya perlu menarik sejumlah uang.

Alwi : How much would you like to take out?
Berapa banyak yang ingin Anda ambil?

Budi : I need to withdraw $300.
Saya perlu menarik $300.

Alwi : Which account would you like to take the money from?
Dari rekening mana Anda ingin mengambil uangnya?

Budi : I want to take it from my checking account
.Saya ingin mengambilnya dari rekening giro saya.

Alwi : Here you go.
Ini dia.

Budi : Thank you very much.
Terima kasih banyak.

Alwi : Can I do anything else for you?
Dapatkah saya melakukan hal lain untuk Anda?

Budi :No. That will be all.
Tidak. Itu saja.


C. Sentences to study. 

1. Could you give me some smaller note/
     coin? 
    Bisakah Anda memberikan saya uang
    pecahan yang lebih kecil?

2. How long will it take for the cheque to
    clear?
     Berapa lama waktu yang dibutuhkan untuk
     cek cair?

3. Could you transfer £1000 from my current
    account to my deposit account?"
    Bisakah Anda mentransfer £1000 dari
    rekening giro saya ke rekening deposito
     saya?

4. I need to activate my new debit card.
     Saya perlu mengaktifkan kartu debit baru
     saya.

5. Can I pay this bill at the counter?"
     Bisakah saya membayar tagihan ini di
     konter?

6.I would like to set up online banking.
    Saya ingin membuat akun perbankan
     online.

7. What are the requirements for opening a
     business account?
     Apa saja persyaratan untuk membuka
     rekening bisnis?

8. I 'm interested in investing in [jenis
     investasi].
     Saya tertarik untuk berinvestasi dalam
      [jenis investasi

9. What's the exchange rate for [mata uang]?         Berapa nilai tukar untuk [mata uang]?

10. Could I have a bank statement?"
       Bisakah saya mendapatkan rekening
       koran?

11. Where is the nearest ATM?
       Di mana ATM terdekat?

12. What are your interest rates?
       Berapa suku bunga Anda?

13. "I think I've lost my debit card.
         Saya pikir saya kehilangan kartu debit
         saya.

14. What are the fees for [layanan tertentu]?
       Berapa biaya untuk [layanan tertentu]?

D. 20 Question & Answer

1. Q: What do I need to open a bank account?
     Apa yang saya butuhkan untuk membuka
     rekening bank?
A: You usually need an ID card and some initial
     deposit.
     Biasanya Anda memerlukan kartu identitas
     dan setoran awal.

2..Q: How much is the minimum deposit to
       open an account?
       Berapa setoran minimum untuk membuka
       rekening?
A: The minimum deposit is usually around
      Rp100,000 or more.
     Setoran minimum biasanya sekitar
     Rp100.000 atau lebih.

3Q: Can I withdraw money here?
     Apakah saya bisa menarik uang di sini?
A: Yes, you can withdraw money at the teller
     counter.
     Ya, Anda bisa menarik uang di loket teller.

4..Q: How can I check my account balance?
      Bagaimana cara mengecek saldo rekening         saya?
    A: You can check it through ATM, mobile
      banking, or ask the teller.
     Anda bisa mengeceknya melalui ATM,
      mobile banking, atau bertanya kepada
      teller.

5..Q: Can I transfer money to another bank?
     Apakah saya bisa mentransfer uang ke        
     bank  lain?
    A: Yes, you can transfer it via ATM, mobile
     banking, or at the teller.
    Ya, Anda bisa mentransfer melalui ATM,
     mobile banking, atau melalui teller.

6..Q: Is there any fee for transferring money?
     Apakah ada biaya untuk mentransfer uang?
     A: Yes, usually there is a small transfer fee.
      Ya, biasanya ada biaya transfer kecil.

7..Q: Can I apply for an ATM card here?
     Apakah saya bisa mengajukan kartu ATM di       sini?
     A: Yes, the bank will provide an ATM card
     after you open an account.
     Ya, bank akan memberikan kartu ATM
      setelah Anda membuka rekening.

8..Q: What should I do if I lose my ATM card?
     Apa yang harus saya lakukan jika kartu ATM       saya hilang?
     A: You should report it immediately to the
     bank to block the card.
    Anda harus segera melaporkannya ke bank
     untuk memblokir kartu tersebut.

9. Q: Can I deposit money here?
      Apakah saya bisa menyetor uang di sini?
     A: Yes, you can deposit money through the
      teller or a deposit machine.
     Ya, Anda bisa menyetor uang melalui teller
     atau mesin setor tunai.

10. Q: What are the bank’s working hours?
         Jam kerja bank ini bagaimana?
       A: The bank usually opens from 8 a.m. to 3
       p.m.
       Bank biasanya buka dari jam 8 pagi
       sampai jam 3 sore.

11. Q: Can I open a savings account here?                     Apakah saya bisa membuka rekening
           tabungan di sini?
        A: Yes, we offer several types of savings
          accounts.
          Ya, kami menawarkan beberapa jenis
         rekening tabungan.

12. Q: Do you offer mobile banking services? 
        Apakah Anda menyediakan layanan
        mobile banking?
       A: Yes, you can download the bank's
        mobile app.
        Ya, Anda bisa mengunduh aplikasi mobile           bank.

13. Q: How can I change my ATM PIN? 
       Bagaimana cara mengganti PIN ATM saya?        A: You can change it at the ATM machine.
       Anda bisa menggantinya di mesin ATM.

14..Q: Can I take a loan from this bank?
      Apakah saya bisa meminjam uang dari      
       bank ini?
      A: Yes, the bank provides several loan
      programs.
      Ya, bank menyediakan beberapa program
      pinjaman.

15. Q: What documents are needed to apply              for a loan?
        Dokumen apa yang dibutuhkan untuk
        mengajukan pinjaman?
       A: Usually you need an ID card, income
       proof, and an application form.
       Biasanya Anda memerlukan KTP, bukti
       penghasilan, dan formulir pengajuan.

16..Q: Can I print my bank statement here?                Apakah saya bisa mencetak rekening 
        koran di sini?
       A: Yes, the teller can help you print it.
        Ya, teller bisa membantu mencetaknya.

17..Q: Is my money safe in the bank?
        Apakah uang saya aman di bank?
       A: Yes, banks use strong security systems
        to protect customers' money.
        Ya, bank menggunakan sistem keamanan
        yang kuat untuk melindungi uang
        nasabah.

18. Q: Can I save money regularly every 
        month?
        Apakah saya bisa menabung secara rutin
        setiap bulan?
      A: Yes, many banks offer automatic savings         plans.
       Ya, banyak bank menawarkan program
       tabungan otomatis.

19. Q: How long does it take to open a bank 
       account?
       Berapa lama waktu yang dibutuhkan
       untuk
      membuka rekening bank?
A: It usually takes about 15 to 30 minutes.
     Biasanya memakan waktu sekitar 15
     sampai 30 menit.

20..Q: Can foreigners open a bank account
        here?
       Apakah orang asing bisa membuka
       rekening di sini?
A: Yes, but they need a passport and 
      additional documents.
      Ya, tetapi mereka memerlukan paspor dan
      dokumen tambahan.

E. Bonus Dialogue. 

A : Can I help you? 
      Bisa saya bantu anda ? 

B : I would like to open a bank account. 
      Saya mau buka rekening bank

A : What account do you want to open? 
      Rekening. Apayang mau kamu buka? 

 B : I would like to open a Savings account.
       Saya mau buka rekening tabungan

A : You need to saving at least 100. Thousand
      Kamu perlu menabung sedikitnya 100.rb

 B : Ok, here is the money. 
       Ok, ini uang nya

A : Excuse me, I need to withdraw some
      money? 
     Maap, saya perlu untuk  tarik uang ? 

B : Oh , please fill out this form 
       Oh, silahkan isi formulir
          
A : How much would you like to take out? 
      Berapa banyak yang ingin Anda ambil?

B :  I need to withdraw 1 million
      Saya perlu menarik 1 juta

A : Which account would you like to take the              money from?
      Dari rekening mana Anda ingin mengambil        uangnya?

 B : I want to take it from my savings 
      Saya mau ambil dari tabungan. 

A ; I would like to transfer some money to this
      account
    Saya ingin mentransfer uang ke rekening ini 
     
B : Could you please provide your account
      number?"
     Bisakah anda memberikan nomer rekening
      anda? 
     


                                 Part 2
                            At the Bank 
A Study the Following. 

 I would like to open a bank account.
Saya ingin buka rekening bank. 

What kind of account would you like to open? 
Rekening apa yang kamu ingin buka? 

A savings account or a checking account?
Rekening tabungan atau rekening giro? 

'I would like to make a withdrawal.
Saya ingin menarik uang. 

I would like to close my bank account
Saya ingim menutup rekening bank saya. 

I'd like to withdraw £100, please. 
Saya ingin menarik uang 100.

I want to make a withdrawal. 
Saya ingin menarik uang. 

How would you like the money?
Bagaimana anda menginginkan uang nya ? 

Hello, I would like to make a deposit"
Saya mau buka diposit. 

I need to transfer money to another account.
Saya ingin transfer uang ke tekening lain

"I need to report a lost card"
Saya ingin melaporkan kartu hilang 

B. Dialogue. 

         A Bank Clerk and A Bank Customer

Bank Clerk: Good morning, welcome to the BBM Bank. How can I help you?
Selamat pagi, selamat datang d bank BBM, bagaimana saya bisa bantu anda? 

Customer: Good morning. I would like to open a bank account.
Selamat pagi, saya ingin buka sebuah rekening bank. 

Bank Clerk: Sure thing. What kind of account would you like to open? A savings account or a checking account?

Customer: What's the difference?
Apa bedanya ? 

Bank Clerk: A checking account is designed to use for everyday transactions. Yet; the money in a savings account is meant to stay in the account and earn interest over time.

Customer: I see, actually I want to apply for a credit card. That's why I need an account.

Bank Clerk: Okay then, you probably want a checking account.

Customer: Well, thank you. I'd like that.
Baik, terima kasi. Saya suka itu. 

Bank Clerk: Sure, we will have you fill out an application form, please.

Customer: No problem.. 
Tidak masalah. 

Bank Clerk: How much of a credit limit were you looking for?

Customer:I would like a $10,000 spending limit.

Bank Clerk:Alright, we will see what we can do. We might be able to get you one of our gold cards with a $10,000 spending limit.

Customer: Wonderful. Will I also collect points when I use the card?

Bank Clerk:Sure, with our gold card you will get 10 reward points for every dollar spent.

Customer:Perfect, I have filled out the form. Do you need anything else?

Bank Clerk: You just need to deposit a minimum of $250 into your new checking account.

Customer: Very well, here you are.

Bank Clerk: Thank you, your account is set up now and your credit card will be mailed to your address within 5 to 10 business days.

Customer: Thank you for your help, have a good day.
Terima kasih atas bantuannya. Semoga harinya menyenagkan. 

Bank Clerk: Thank you. 
Terima kasih. 



C. Translate unto Indonesia. 

1. What do I need to open an account?'
     .......................................................... 
2. Can I have multiple accounts?'
     .................................................... 
3. Do you have online service with each account
     .................................................................... 
4. How do I access my account online?'
     ............................................................ 
5. Does this account come with online bill payer 
     ................................................................ 
6. 'Can I pay all my bills online with this account 
      ................................................................ 
7. How much do you charge if I use a different
     banks ATM?'
     ................................................................... 
8. What are all the charges with this particular
     account?'
     ................................................................
9. Do you have a safe deposit box here?'
     .............................................................. 
10. 'I would like to rent a safe deposit box.'
      ................................................................. 
'11. How much is it to rent a safe deposit box?'
      ............ ................................................... 
12. 'How do I access my safe deposit box?'
       .............................................................. 
'13. What are the hours at this branch?'
       ......................................................... 
14. How many branches do you have?
      ......................................................... 
15. I would like to take out a loan.'
      ...................................................... 
16. May I speak to someone about a business
       loan?'
       ............................................................... 
17. 'I am interested in taking out a home equity
      line of credit. Who can I speak to about this?'
        .............................................................. 
18. I would like to close my bank account.
      ............................................................... 
19. Why do you want to close your bank
      account 
       ......................................... 
20.  'Is there a reason you want to close your
         account?'
        ......................................................... 
21. 'I just don't use this account so I want to
       close it.'
       ...................................................... 


D.20 Question and Answer. 

1. Opening a Bank Account
Q: I want to open a bank account. What 
      should I do?
      Saya ingin membuka rekening bank. Apa
       yang harus saya lakukan?
A: Please fill out this form and show your ID
     card.
     Silakan isi formulir ini dan tunjukkan kartu        identitas Anda.

2. Depositing Money
Q: I would like to deposit some money.
     Saya ingin menyetor sejumlah uang.
A: Please give the money and your account            number.
     Silakan berikan uangnya dan nomor
     rekening Anda.

3. Withdrawing Money
Q: I want to withdraw some cash.
     Saya ingin menarik uang tunai.
A: Please fill out this withdrawal slip.
      Silakan isi slip penarikan ini.

4. Checking Balance
Q: Can you help me check my account
     balance?
     Bisakah Anda membantu saya mengecek
     saldo rekening saya?
A: Sure, please give me your account number.
     Tentu, silakan berikan nomor rekening
      Anda.

5. Transferring Money
Q: I want to transfer money to another
      account.
     Saya ingin mentransfer uang ke rekening
     lain.
A: Please write the destination account
      number here.
     Silakan tulis nomor rekening tujuan di sini.

6. Lost ATM Card
Q: I lost my ATM card. What should I do?
      Saya kehilangan kartu ATM saya. Apa yang
       harus saya lakukan?
A: We will block your ATM card immediately.
     Kami akan segera memblokir kartu ATM
     Anda.

7. Making a New ATM Card
Q: Can I get a new ATM card?
     Apakah saya bisa mendapatkan kartu ATM
     baru?
A: Yes, we can issue a new card for you.
     Ya, kami bisa membuatkan kartu baru
     untuk Anda.

8. Changing ATM PIN
Q: How can I change my ATM PIN?
     Bagaimana cara mengganti PIN ATM saya?
A: You can change it at the ATM machine.
     Anda bisa menggantinya di mesin ATM.

9. Bank Loan
Q: I want to apply for a loan.
     Saya ingin mengajukan pinjaman.
A: Please prepare your ID and income         
     documents.
     Silakan siapkan KTP dan dokumen
     penghasilan Anda.

10. Printing Bank Statement

Q: Can I print my bank statement here?
     Apakah saya bisa mencetak rekening koran
     di sini?
A: Yes, the teller will help you print it.
    Ya, teller akan membantu mencetaknya.

11. ATM Problem
Q: The ATM did not give me my money.
     Mesin ATM tidak mengeluarkan uang saya.
A: Please report it to customer service.
     Silakan laporkan ke layanan pelanggan.

12. Account Balance Inquiry
Q: What is my current balance?
     Berapa saldo saya sekarang?
A: Your current balance is two million rupiah.
    Saldo Anda saat ini dua juta rupiah.

13. Saving Money Regularly
Q: Can I save money automatically every
     month?
    Apakah saya bisa menabung otomatis
     setiap bulan?
A: Yes, we have an automatic savings
     program.
     Ya, kami memiliki program tabungan
     otomatis.

14. Transfer to Another Bank
Q: Can I transfer money to another bank?
     Apakah saya bisa mentransfer uang ke
     bank lain?
A: Yes, but there will be a transfer fee.
     Ya, tetapi akan ada biaya transfer.

15. Bank Working Hours
Q: What time does the bank close?
     Jam berapa bank tutup?
A: The bank closes at 3 p.m.
     Bank tutup pada jam 3 sore.

16. Deposit Machine
Q: Can I deposit money using a machine?
     Apakah saya bisa menyetor uang
      menggunakan mesin?
A: Yes, you can use the cash deposit machine.
     Ya, Anda bisa menggunakan mesin setor
      tunai.

17. Mobile Banking
Q: How can I activate mobile banking?
     Bagaimana cara mengaktifkan mobile
     banking?
A: You can register through the bank           
    application.
    Anda bisa mendaftar melalui aplikasi bank.

18. Foreign Currency Exchange
Q: Can I exchange foreign currency here?
     Apakah saya bisa menukar mata uang
     asing di sini?
A: Yes, this bank provides currency exchange
     services.
     Ya, bank ini menyediakan layanan
     penukaran mata uang.

19. Closing a Bank Account
Q: I want to close my bank account.
     Saya ingin menutup rekening bank saya.
A: Please bring your ID card and ATM card.
     Silakan bawa KTP dan kartu ATM Anda.

20. Asking for Help
Q: Can someone help me with this form?
    Bisakah seseorang membantu saya dengan
    formulir ini?
A: Of course, our staff will assist you.
    Tentu, staf kami akan membantu Anda.



D. Bonus Dialogue. 

                    Asking for a Loan (Intermediate)
Customer: Hello, I’d like to ask about applying for a loan.
Halo, saya ingin bertanya tentang pengajuan pinjaman.


Bank Officer: Of course. What kind of loan are you interested in?
Tentu. Pinjaman seperti apa yang Anda butuhkan?


Customer: I need a personal loan to renovate my house.
Saya butuh pinjaman pribadi untuk renovasi rumah.


Bank Officer: I see. Do you already have an account with us?
Baik. Apakah Anda sudah punya rekening di bank kami?


Customer: Yes, I’ve been a customer for about five years.
Ya, saya sudah jadi nasabah sekitar lima tahun.


Bank Officer: Great. We will need your ID, salary slip, and proof of residence. The maximum loan depends on your monthly income.
bank: Bagus. Kami perlu KTP, slip gaji, dan bukti tempat tinggal. Jumlah pinjaman maksimal tergantung pada penghasilan bulanan Anda.


Customer: Alright, I’ll prepare the documents. How long does the process usually take?
Baik, saya akan siapkan dokumen-dokumennya. Berapa lama biasanya


Bank Officer: If everything is complete, it takes around seven working days.
Jika lengkap, sekitar tujuh hari kerja.


Customer: That sounds good. Thank you for the information.
Baik, terima kasih atas informasinya.


Bank Officer: You’re welcome. Please come back once your documents are ready.
Sama-sama. Silakan kembali setelah dokumen siap.


                             Lesson 3
                          At the bank

A. Study the Following. 

I'd like to transfer some money to this account

Of course! Could you please provide your account number?"

I'd like to change some money

I'd like to order some foreign currency

What's the exchange rate for euros?

What is the account number and 

how much would you like to transfer?"

I lost my card and I need to report i

How would you like the money?


B. Dialogue.

Kevin :
'I would like to close my bank account.'

Officer :
Why do you want to close your bank account?', 'Is there a reason you want to close your account?', or 'Were you unsatisfied with something?' 

Kevin :
I just don't use this account so I want to close it.'

Official :
what type of account you want ? 

Kevin :
'I would like a free checking account.'

C. 

Other services
I'd like to open an account
I'd like to open a personal account
I'd like to open a business account
Could you tell me my balance, please?
Could I have a statement, please?



I'd like some …
euros
US dollars



 example, you can say, "Hello, I'd like to open a new account

Another phrase you can use is, 

"I'm interested in opening a new account". This phrase also

Hello, I'm interested in opening a new account."

"


"Great! I'll need some information from you. Can you please provide....?"

"Sure, my name is ..."






"Sure, I can help with that."

"


You can start by saying,


Could you please provide me with your account number and ID for verification purposes?"

I'm relocating," or "I found different banking services that suit me better."




How are you doing today?

B: Great. Thanks.

A: What can I help you with?

B: I would like to open a bank account.

A: What kind would you like to open?

B: I need a checking account.

A: Would you also like to open a savings account?

B: That's fine.

A: In order to open these accounts, you need to deposit a minimum of $50.

B: I want to deposit $300.

A: I'll set up your accounts for you right now.

B: Make sure to put $150 in each account.



Repeat 
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A: How are you?

B: I'm well. Thank you for asking.

A: What can I do for you?

B: I need to open a bank account.

A: What kind of account?

B: I just need a checking account.

A: You can open a savings account, too.

B: All right. Open both.

A: You need to deposit at least $50 into both accounts.

B: I will be depositing $300 today.

A: I will set your accounts up right now.

B: Would you please put $150 in both accounts?



Exercise 2.
Questions and Answers
1. I would like to transfer this money to this account? 
B : how much woul you like to transfer? 
A: I would like to transfer 1 million? 
A: could you please provide your account number? 
B : my acvount number is 

A : 




Part 3

Ungkapan Umum:
"I would  like to open an account.
Saya ingin membuka rekening.

"I'd like to close my account.
Saya ingin menutup rekening.

"I'd like to deposit some money.
Saya ingin menyetor sejumlah uang.

"I'd like to withdraw some money.
Saya ingin menarik sejumlah uang.

"I'd like to transfer some money.
Saya ingin mentransfer sejumlah uang.

"I'd like to check my balance.
Saya ingin mengecek saldo saya.




Baik, saya buatkan materi topik Bank ya. Saya susun mulai dari Vocabulary → Useful Expressions → Percakapan agar runtut.


1. Vocabulary about Bank

  • Bank = Bank
  • Account = Rekening
  • Saving account = Tabungan
  • Current account = Giro
  • Deposit = Simpanan
  • Withdrawal = Penarikan
  • Balance = Saldo
  • Transfer = Transfer
  • ATM (Automated Teller Machine) = Mesin ATM
  • Loan = Pinjaman
  • Interest rate = Suku bunga
  • Credit card = Kartu kredit
  • Debit card = Kartu debit
  • Cheque = Cek
  • Cashier = Kasir
  • Teller = Teller / Petugas bank
  • Bank statement = Laporan rekening
  • PIN (Personal Identification Number) = PIN
  • Overdraft = Saldo negatif
  • Currency exchange = Penukaran mata uang

2. Useful Expressions at the Bank

  • “I would like to open a bank account.” → Saya ingin membuka rekening bank.
  • “Can I withdraw some money, please?” → Bisakah saya menarik sejumlah uang?
  • “I need to transfer money.” → Saya perlu mentransfer uang.
  • “What is my account balance?” → Berapa saldo rekening saya?
  • “I’d like to change some money.” → Saya ingin menukar uang.
  • “Could you help me with this form?” → Bisakah Anda membantu saya dengan formulir ini?
  • “I lost my ATM card.” → Saya kehilangan kartu ATM saya.
  • “How much is the interest rate?” → Berapa suku bunganya?
  • “I would like to deposit some money.” → Saya ingin menyetor uang.
  • “Can I apply for a loan here?” → Bisakah saya mengajukan pinjaman di sini?

3. Dialogues

Dialogue 1: Opening a Bank Account

Customer: Good morning. I would like to open a savings account.
Teller: Good morning. Sure, could you please fill out this form?
Customer: Yes, of course. Do I need to bring an ID?
Teller: Yes, we need a valid ID and a minimum deposit of 500,000 rupiah.
Customer: Okay, here is my ID and the money.
Teller: Thank you. Your account will be active today.

(Terjemahan singkat)
Nasabah: Selamat pagi. Saya ingin membuka rekening tabungan.
Teller: Selamat pagi. Tentu, silakan isi formulir ini.
Nasabah: Baik. Apakah saya perlu membawa KTP?
Teller: Ya, kami memerlukan KTP dan setoran awal minimal Rp500.000.
Nasabah: Oke, ini KTP saya dan uangnya.
Teller: Terima kasih. Rekening Anda akan aktif hari ini.


Dialogue 2: At the ATM

Customer: Excuse me, how do I withdraw money from this ATM?
Security: First, insert your card, then enter your PIN.
Customer: Okay. Then I select “Withdrawal”, right?
Security: Yes, choose the amount you want, and the machine will give you the money.
Customer: Great, thank you for your help.
Security: You’re welcome.

(Terjemahan singkat)
Nasabah: Permisi, bagaimana cara menarik uang dari ATM ini?
Satpam: Pertama, masukkan kartu, lalu masukkan PIN.
Nasabah: Baik. Lalu saya pilih “Penarikan”, benar?
Satpam: Ya, pilih jumlah uang yang diinginkan, lalu mesin akan mengeluarkan uang.
Nasabah: Baik, terima kasih atas bantuannya.
Satpam: Sama-sama.




Latihan Soal – Bank

A. Vocabulary (pilih jawaban yang tepat)

  1. "Saldo rekening" dalam bahasa Inggris adalah …
    a. Deposit
    b. Balance
    c. Withdrawal
    d. Transfer

  2. "Loan" artinya …
    a. Tabungan
    b. Pinjaman
    c. Penarikan
    d. Setoran

  3. "Kartu debit" dalam bahasa Inggris adalah …
    a. Credit card
    b. Debit card
    c. ATM card
    d. Bank statement

  4. "Currency exchange" berarti …
    a. Transfer uang
    b. Penukaran mata uang
    c. Setoran tunai
    d. Bunga bank


B. Useful Expressions (lengkapi kalimat)

  1. “I would like to ______ money.” (Saya ingin menyetor uang.)
  2. “Can I ______ some money, please?” (Bisakah saya menarik sejumlah uang?)
  3. “What is my ______ balance?” (Berapa saldo rekening saya?)
  4. “I lost my ______ card.” (Saya kehilangan kartu ______.)

C. Dialogue Practice (jawaban singkat)

  1. You want to open a savings account. What would you say to the bank teller?
    (Jawaban: …)

  2. If you don’t know how to use an ATM, what question would you ask the security guard?
    (Jawaban: …)




✅ Kunci Jawaban

A. Vocabulary

  1. b. Balance → saldo rekening = balance
  2. b. Loan → loan artinya pinjaman
  3. b. Debit card → kartu debit = debit card
  4. b. Currency exchange → currency exchange = penukaran mata uang

B. Useful Expressions

  1. deposit → “I would like to deposit money.” (Saya ingin menyetor uang.)
  2. withdraw → “Can I withdraw some money, please?” (Bisakah saya menarik sejumlah uang?)
  3. account → “What is my account balance?” (Berapa saldo rekening saya?)
  4. ATM → “I lost my ATM card.” (Saya kehilangan kartu ATM.)

C. Dialogue Practice (jawaban bisa bervariasi)

  1. You want to open a savings account.
    Jawaban contoh: “Good morning, I would like to open a savings account.”

  2. You don’t know how to use an ATM.
    Jawaban contoh: “Excuse me, how do I withdraw money from this ATM?”


Dialogue 1: 

              Opening a Bank Account 

Customer: Good morning. I’d like to open a savings account, please.
Selamat pagi. Saya ingin membuka rekening tabungan.

Teller: Good morning. Sure, may I see your ID card and a copy of your family card?
Selamat pagi. Boleh saya lihat KTP dan fotokopi KK Anda?

Customer: Yes, here they are. Do I need to fill in any forms?
Ya, ini dia. Apakah saya harus mengisi formulir?

Teller: Yes, please complete this form with your personal details. After that, you need to make a minimum initial deposit of 1,000,000 rupiah.
Ya, silakan lengkapi formulir ini. Setelah itu, Anda perlu setoran awal minimal Rp1.000.000.
Nasabah: Baik, saya sudah siapkan uangnya. Ini.

Customer: Alright, I have the money ready. Here you go.

Teller: Thank you. Your account will be active within 15 minutes. Do you also want an ATM card?
Terima kasih. Rekening Anda akan aktif dalam 15 menit. Apakah Anda juga ingin kartu ATM?

Customer: Yes, that would be very helpful.
 Ya, itu sangat membantu.
Teller: 

Teller: Okay, please wait while I process it.
Baik, silakan tunggu sebentar saya proses.



Dialogue 1: Opening a Bank Account – Questions

  1. What type of account does the customer want to open?
  2. What documents does the teller ask for?
  3. How much is the minimum initial deposit?
  4. How long will the account take to be active?
  5. What additional service does the teller offer?

H..Dialogue 2: Asking for a Loan – Questions
  1. Why does the customer want to apply for a loan?
  2. How long has the customer been a bank client?
  3. What documents are required to apply for the loan?
  4. How long does the loan process usually take if documents are complete?
  5. What does the bank officer tell the customer to do at the end?



✅ Kunci Jawaban

🏦 Dialogue 1: Opening a Bank Account

  1. A savings account → Nasabah ingin membuka rekening tabungan.
  2. ID card and a copy of family card → Teller meminta KTP dan fotokopi KK.
  3. 1,000,000 rupiah → Setoran awal minimal Rp1.000.000.
  4. 15 minutes → Rekening akan aktif dalam 15 menit.
  5. An ATM card → Teller menawarkan layanan tambahan berupa kartu ATM.

Dialogue 2: 

Asking for a Loan

  1. To renovate his house → Nasabah ingin pinjaman untuk renovasi rumah.
  2. About five years → Nasabah sudah jadi nasabah sekitar 5 tahun.
  3. ID, salary slip, and proof of residence → Dokumen yang diminta adalah KTP, slip gaji, dan bukti tempat tinggal.
  4. Seven working days → Proses pinjaman memakan waktu sekitar 7 hari kerja jika dokumen lengkap.
  5. Come back once the documents are ready → Petugas meminta nasabah kembali setelah dokumen siap.


H. Reading
                        Going to the Bank

A bank is a financial institution where people keep their money safely.
Bank adalah lembaga keuangan tempat orang menyimpan uang mereka dengan aman.

In the bank, customers can do many activities. The most common one is depositing money. People bring their cash and give it to the teller, then the teller puts the money into their account.
Di bank, nasabah dapat melakukan banyak aktivitas. Yang paling umum adalah menyetor uang. Orang membawa uang tunai lalu menyerahkannya kepada teller, kemudian teller memasukkan uang tersebut ke dalam rekening mereka.

Another common activity is withdrawing money. Customers can fill out a withdrawal form or use their ATM card at the teller counter to take out cash.
Aktivitas umum lainnya adalah menarik uang. Nasabah bisa mengisi formulir penarikan atau menggunakan kartu ATM di loket teller untuk mengambil uang tunai.

People also go to the bank to transfer money to another account. They write the destination account number and the amount of money they want to send.
Orang juga pergi ke bank untuk mentransfer uang ke rekening lain. Mereka menuliskan nomor rekening tujuan dan jumlah uang yang ingin dikirim.

In addition, the bank offers services such as paying bills, opening new accounts, applying for loans, or asking for account information.
Selain itu, bank menyediakan layanan seperti membayar tagihan, membuka rekening baru, mengajukan pinjaman, atau meminta informasi rekening.

When you visit a bank, you usually need to take a queue number and wait for your turn. Then you go to the teller’s counter and explain what service you need.
Saat mengunjungi bank, biasanya Anda perlu mengambil nomor antrian dan menunggu giliran Anda. Kemudian Anda pergi ke loket teller dan menjelaskan layanan apa yang Anda butuhkan.

Bank employees are trained to help customers politely and keep financial information private.
Pegawai bank dilatih untuk membantu nasabah dengan sopan dan menjaga kerahasiaan informasi keuangan.

In conclusion, the bank is a safe place for saving, withdrawing, transferring money, and doing other financial services.
Kesimpulannya, bank adalah tempat yang aman untuk menyimpan, menarik, mentransfer uang, dan melakukan layanan keuangan lainnya.





Reading Comprehension Questions – Bank

1. What is the main function of a bank?
A. To sell products
B. To store money safely
C. To print books
D. To make advertisements
E. To build houses
Answer: B. To store money safely


2. What does it mean to deposit money in the bank?
A. To take out money
B. To keep money in an account
C. To borrow money from the bank
D. To check the balance
E. To pay bills
Answer: B. To keep money in an account


3. What is another word for “withdrawing money”?
A. Taking money out
B. Saving money
C. Lending money
D. Sending money
E. Exchanging money
Answer: A. Taking money out


4. What information do you need to transfer money at the bank?
A. Your ID card and address
B. Destination account number and amount
C. ATM card and PIN
D. Phone number and email
E. Date of birth and signature
Answer: B. Destination account number and amount


5. Which of the following is NOT a service of the bank?
A. Paying bills
B. Applying for loans
C. Watching movies
D. Opening new accounts
E. Asking for account information
Answer: C. Watching movies


6. What do you usually do first when you arrive at the bank?
A. Talk to the manager
B. Take a queue number
C. Go to the cashier directly
D. Write a withdrawal form
E. Call customer service
Answer: B. Take a queue number


7. Who usually helps customers at the bank counter?
A. Security guard
B. Manager
C. Teller
D. Cleaner
E. Driver
Answer: C. Teller


8. Why are bank employees trained to keep information private?
A. To make customers happy
B. To protect financial security
C. To follow government rules only
D. To save time
E. To advertise services
Answer: B. To protect financial security


9. Which of these actions requires filling out a form at the bank?
A. Watching TV
B. Withdrawing money
C. Paying bills online
D. Reading newspapers
E. Taking a receipt
Answer: B. Withdrawing money


10. What is the conclusion of the text?
A. Banks are dangerous places
B. Banks are only for rich people
C. Banks are safe places for financial activities
D. Banks are only for loans
E. Banks are similar to shops
Answer: C. Banks are safe places for financial activities



Common People Saying About Bank 

• Saving money in the bank is safer than keeping it at home.
Menyimpan uang di bank lebih aman daripada menyimpannya di rumah.

• I need to go to the bank to withdraw some money.
Saya perlu pergi ke bank untuk menarik uang.

• I usually check my balance using mobile banking.
Saya biasanya mengecek saldo menggunakan mobile banking.

The bank is very crowded today.
Bank sangat ramai hari ini.

I forgot my ATM PIN.
Saya lupa PIN ATM saya.

I want to open a savings account.
Saya ingin membuka rekening tabungan.

I need to transfer money to my friend.
Saya perlu mentransfer uang kepada teman saya.

Bank service today is very fast.
Pelayanan bank hari ini sangat cepat.

I prefer using mobile banking rather than going to the bank.
Saya lebih suka menggunakan mobile banking daripada pergi ke bank.

The ATM machine is out of service.
Mesin ATM sedang tidak berfungsi.

I need to deposit some cash today.
Saya perlu menyetor uang tunai hari ini.

The bank charges a transfer fee.
Bank mengenakan biaya transfer.

I lost my ATM card yesterday.
Saya kehilangan kartu ATM saya kemarin.

I have to block my ATM card immediately.
Saya harus segera memblokir kartu ATM saya.

Online banking makes transactions easier.
Perbankan online membuat transaksi lebih mudah.






20 Dialogue – At The Bank 

1. Opening a Bank Account
Customer: Good morning. I want to open a bank account.
Selamat pagi. Saya ingin membuka rekening bank.
Teller: Good morning. Please fill out this form and show your ID card.
Selamat pagi. Silakan isi formulir ini dan tunjukkan kartu identitas Anda.

2. Depositing Money
Customer: I would like to deposit some
money.
Saya ingin menyetor sejumlah uang.

Teller: Sure. Please give the money and your
account number.
Baik. Silakan berikan uangnya dan nomor rekening Anda.

3. Withdrawing Cash
Customer: I want to withdraw some cash.
Saya ingin menarik uang tunai.
Teller: Please fill out this withdrawal slip first.
Silakan isi slip penarikan ini terlebih dahulu.

4. Asking About Balance
Customer: Can you help me check my balance?
Bisakah Anda membantu mengecek saldo saya?
Teller: Of course. Please give me your account number.
Tentu. Silakan berikan nomor rekening Anda.

5. Transferring Money
Customer: I want to transfer money to another account.
Saya ingin mentransfer uang ke rekening lain.
Teller: Please write the account number and amount here.
Silakan tulis nomor rekening dan jumlah uang di sini.

6. Lost ATM Card
Customer: I lost my ATM card yesterday.
Saya kehilangan kartu ATM saya kemarin.
Teller: We will block your ATM card immediately.
Kami akan segera memblokir kartu ATM Anda.

7. Making a New ATM Card
Customer: Can I get a new ATM card?
Apakah saya bisa mendapatkan kartu ATM baru?
Teller: Yes, we can make a new card for you.
Ya, kami bisa membuatkan kartu baru untuk Anda.

8. Asking About Transfer Fee
Customer: Is there any fee for transferring money?
Apakah ada biaya untuk mentransfer uang?
Teller: Yes, there is a small transfer fee.
Ya, ada biaya transfer kecil

9. Printing Bank Statement
Customer: Can I print my bank statement here?
Apakah saya bisa mencetak rekening koran di sini?
Teller: Yes, I will print it for you.
Ya, saya akan mencetaknya untuk Anda.

10. ATM Problem
Customer: The ATM did not give me my money.
Mesin ATM tidak mengeluarkan uang saya.
Teller: Please report it to customer service.
Silakan laporkan ke layanan pelanggan.

11. Changing ATM PIN
Customer: I want to change my ATM PIN.
Saya ingin mengganti PIN ATM saya.
Teller: You can change it at the ATM machine.
Anda bisa menggantinya di mesin ATM.

12. Applying for a Loan
Customer: I want to apply for a loan.
Saya ingin mengajukan pinjaman.
Teller: Please prepare your ID and income documents.
Silakan siapkan KTP dan dokumen penghasilan Anda.

13. Asking Bank Working Hours
Customer: What time does the bank close?
Jam berapa bank tutup?
Teller: The bank closes at 3 p.m.
Bank tutup pada jam 3 sore.

14. Cash Deposit Machine
Customer: Can I deposit money using a machine?
Apakah saya bisa menyetor uang menggunakan mesin?
Teller: Yes, you can use the cash deposit machine.
Ya, Anda bisa menggunakan mesin setor tunai.

15. Activating Mobile Banking
Customer: How can I activate mobile banking?
Bagaimana cara mengaktifkan mobile banking?
Teller: You can register through the bank application.
Anda bisa mendaftar melalui aplikasi bank.

16. Exchange Foreign Currency
Customer: Can I exchange dollars here?
Apakah saya bisa menukar dolar di sini?
Teller: Yes, we provide currency exchange services.
Ya, kami menyediakan layanan penukaran mata uang.

17. Asking for Help
Customer: Can you help me fill out this form?
Bisakah Anda membantu saya mengisi formulir ini?
Teller: Of course, I will help you.
Tentu, saya akan membantu Anda.

18. Closing Bank Account
Customer: I want to close my bank account.
Saya ingin menutup rekening bank saya.
Teller: Please bring your ID card and ATM card.
Silakan bawa KTP dan kartu ATM Anda.

19. Asking About Savings Program
Customer: Do you have a monthly savings program?
Apakah Anda memiliki program tabungan bulanan?
Teller: Yes, we have an automatic savings plan.
Ya, kami memiliki program tabungan otomatis.

20. Thanking the Teller
Customer: Thank you for your help.
Terima kasih atas bantuan Anda.
Teller: You're welcome. Have a nice day.
Sama-sama. Semoga harimu menyenangkan.




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