1. How do you politely ask for someone on the phone?
A. Give me John.
B. Is John there?
C. May I speak to John, please?
D. Call John now.
E. Where is John?
Answer: ...
2. What do you say if you call the wrong number?
A. Please hold on.
B. Sorry, wrong number.
C. Can I leave a message?
D. I’ll call you back.
E. Who’s speaking, please?
Answer:
3. Which expression means “tunggu sebentar”?
A. Please call me back.
B. Please hold on.
C. The line is busy.
D. I can’t hear you clearly.
E. Wrong number.
Answer:
4. What do you say when the signal is not clear?
A. The line is breaking up.
B. May I speak to Anna?
C. Thank you for calling.
D. Wrong number.
E. Goodbye.
Answer:
5. If the person is not available, you say…
A. Sorry, the line is busy.
B. Sorry, he is not available right now.
C. Sorry, wrong number.
D. Please hold on.
E. Talk to you soon.
Answer:
6. What do you say when you want to talk to Mr. David?
A. Who is this?
B. May I speak to Mr. David, please?
C. Please hold on.
D. Sorry, wrong number.
E. The line is busy.
Answer:
7. How do you end a phone call politely?
A. Who’s speaking?
B. Talk to you soon.
C. Hold on, please.
D. May I leave a message?
E. The connection is bad.
Answer:
8. What do you say if the voice is not clear?
A. Sorry, wrong number.
B. Please call me back.
C. I can’t hear you clearly.
D. The line is busy.
E. Hello, this is Anna.
Answer:
9. Which one means “Maaf, sambungan sibuk”?
A. The line is busy.
B. Wrong number.
C. Please hold on.
D. Talk to you soon.
E. I’ll call you back.
Answer:
10. You want to leave a message. What do you say?
A. Please hold on.
B. Can I leave a message?
C. Goodbye.
D. Wrong number.
E. Who’s speaking?
Answer:
11. Translate: “Tolong tunggu sebentar.”
A. Please hold on.
B. Please call back.
C. Please tell him.
D. Sorry, wrong number.
E. The line is busy.
Answer:
12. If someone says: “Sorry, the connection is bad.” What does it mean?
A. Nomornya salah.
B. Sambungan sibuk.
C. Sinyalnya jelek.
D. Dia tidak ada.
E. Telepon sudah ditutup.
Answer:
13. Which expression is used to ask who is on the phone?
A. I’ll call you back.
B. Who’s speaking, please?
C. Can I leave a message?
D. The line is busy.
E. Please hold on.
Answer:
14. “Saya akan menelepon kembali” in English is…
A. I’ll call you back.
B. Please call me.
C. Can I leave a message?
D. Who’s speaking?
E. The line is breaking up.
Answer:
15. Which one is NOT common on the phone?
A. Goodbye.
B. See you tomorrow.
C. Talk to you soon.
D. Please hold on.
E. Wrong number.
Answer:
16. If the person is not available, you can say…
A. Sorry, he is not available right now.
B. Sorry, wrong number.
C. Sorry, the line is busy.
D. Sorry, the connection is bad.
E. Sorry, please hold on.
Answer:
17 Translate: “Tolong sampaikan bahwa saya menelepon.”
A. Please call me back.
B. Please tell him that I called.
C. Please hold on.
D. Please tell me who’s speaking.
E. Please answer the phone.
Answer:
18. Which one means “Suaranya putus-putus”?
A. The line is busy.
B. The line is breaking up.
C. The connection is clear.
D. Can I leave a message?
E. Talk to you soon.
Answer:
19. When you accidentally call the wrong person, you say…
A. Can I speak to John, please?
B. Please hold on.
C. Sorry, wrong number.
D. Please call me back.
E. The line is busy.
Answer:
20. What is the polite way to answer a business phone?
A. Hello, who’s this?
B. Hello, how are you?
C. Good morning, ABC Company. How can I help you?
D. Hi, what do you want?
E. Sorry, wrong number.
Answer:
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