Unit 8
On the phone
A. Study the following.
May / Can I speak to sinta please ?
Boleh / bisa saya bicara dengan Siska?
I would like to speak to siska?
Saya mau bicara dengan Siska?
Who is calling / speaking?
Siapa ini yang telpon?
May I ask who is calling, please?
Boleh saya tanya siapa ini yang telp?
This is Budi speaking.
Ini Budi yang sedang telpon?
Would you like to leave a message?
Mau kah Anda meninggalkan pesan?
Can I take your message?
Boleh saya minta pesan?
I will call you/ him/ her back later
Saya akan telp kamu/ dia kembali nanti ?
Hold on, I will go get her.
Tunggu sebentar saya akan panggil dia.
I will put you through to him
Saya akan hubungkan kamu dengan dia.
Sorry, you dialed the wrong number
Maap, kamu salah sambung?
Could you speak up please
Bisa bicara lebih keras?
It is terrible connection.
Sambungan jelek
Sorry, the line is busy
Maap, jaringan sibuk.
Would you mind speaking slowly?
Mau kan Anda berbica dengna pelan ?
B . Dialogue.
Budi : Hello , can I speak to Siska please ?
Hello, bisa saya bicara dengan Siska?
Nita : Who is it ?
Siapa ini yang telpon?
Budi : This is Budi’S speaking.
Ini Budi yang sedang telpon.
Nita : I am sorry, she is not at home, Could you leave a message ?
Maap, dia tidak ada di kantor saat ini, mau kan Anda meninggalkan pesan
Budi: No, thank you I will call her back later
Who is speaking ?
Tidak, terima kasi. Saya akan telp dia nanti.
Siapa ini yg bicara?
Nita : It is siska’s sister, Nita
Ini saudara nya sister, Nita
Budi : Well,..Nita says helIo to siska from me.
Nice talking to you, bye
Baik, ...Nita salam buat Siska dari saya, bye
Nita : bye,
C. Common People Saying on the Phone.
1 I can not hear you clearly.
Aku tidak bisa mendengar dengan jelas.
2. Could you speak louder, please?
Bisakah Anda bicara lebih keras?
3. Hold on, let me check.
Tunggu sebentar, saya cek dulu.
4. I will call you back.
Saya akan menelpon balik.
5. Sorry, wrong number.
Maaf, salah sambung.
6. Can I leave a message?
Boleh saya tinggalkan pesan?
7. Please tell him/her that I called.
Tolong sampaikan bahwa saya menelepon.
8. Thank you for calling.
Terima kasih sudah menelepon.
9. Talk to you soon.
Sampai jumpa lagi lewat telepon.
10. Sorry, the connection is bad.
Maaf, sinyalnya jelek
11. I will ring you up about it tomorrow
Saya akan menelpon mu mengenai itu
besok
12. No one is answering the phone.
Tidak ada yang menjawab.
13. The voicemail box is full.
Kotak pesan suara penuh.
15. Will you please put me to no 7354 ? -
minta sambung dengan no 7354 ?
D..Common phone traoubleshooting
Masalah Umum pada Ponsel
1. No signal / No jaringan
Tidak ada sinyal / Tidak ada jaringan)
I'm not getting any signal. Can you help me?
Saya tidak mendapatkan sinyal. Bisakah
kamu membantu saya?
2. Battery drain
Baterai cepat habis
- My phone's battery is draining fast. What's
wrong?"
Baterai ponsel saya cepat habis. Apa yang
salah
3. Slow performance
Kinerja lambat.
- "lMy phone is so slow. How can I make it
faster?"
Ponsel saya sangat lambat. Bagaimana cara
membuatnya lebih cepat?
4. Water damage
Kerusakan akibat air
I dropped my phone in water. Can it be fixed
Saya menjatuhkan ponsel saya ke air. Bisakah
itu diperbaiki?
5. Screen issue
Masalah layar
My phone screen is cracked. Can I replace it?
Layar ponsel saya retak. Bisakah itu diganti?
6. Storage full / Penyimpanan penuh
Penyimpanan penuh
- My phone storage is full. How can I free up
space?
Penyimpanan ponsel saya penuh. Bagaimana
cara membebaskan ruang?)
7. Charging issues / Masalah pengisiaan
My phone won't charge. What's wrong with it?
Ponsel saya tidak bisa diisi. Apa yang salah
dengan itu?
D..Translate into indonesia
1. Is Budi in the office today?
……………………………………………………………
2. Is Budi there with you.?
…………………………………………………………
3. She is in a meeting, would you like to call her
back later?
…………………………………………………………
4. I am afraid he is out of office this week.
…………………………………………………………
5. You can contact her on her mobile, her
number is 081232342808.
…………………………………………………………
6. She is not here, why don’t you try again is a
couple of hours.
…………………………………………………………
7. She is not in her office, she will be back by
4 o’clock.
…………………………………………………………
8.. I am sorry you must have the wrong number.
……………………………………………………………
9. Sorry to have bothered you?
…………………………………………………………
10.. I have got the wrong number.
…………………………………………………………
11. I am afraid there is nobody with that name
here.
. …………………………………………………………
12.. I am sorry, I must have dialeded the wrong
number.
……………………………………………………………
13. Could you ask her to call me back.
…………………………………………………………
14.. You are wanted on the phone.
……………………………………………………………
15.. Who is on the phone {line}?
……………………………………………………………
E.. Answer these questions.
1. Have you ever made a phone call ?
……………………………………………………………
2. What do you say first ?
……………………………………………………………
3. Have you ever received a call ?
……………………………………………………………
4. what do you ask the caller ?
……………………………………………………………
5. What do you say if the caller wants to speak
to your sister ,while she is not at home?
……………………………………………………………
6. What do you say when you want the caller
leave a message ?
……………………………………………………………
7. What do you say to know the callers identity
……………………………………………………………
F. Phone Conversation
Common Questions & Answers
1 Q : Hello, may I speak to Mr. Budi?
boleh saya berbicara dengan Pak Budi?
A: Speaking. / This is Budi speaking.
Ya, saya sendiri. / Ini Budi.
2. Q: Who’s calling, please?
Siapa yang berbicara?
A: This is Andi from ABC Company.
Ini Andi dari Perusahaan ABC.
3. Q: Can I take a message?
Boleh saya titip pesan?
A: Yes, please tell him I will call back later.
Ya, tolong sampaikan saya akan
menelepon kembali nanti.
4. Q: Is he/she available?
Apakah beliau tersedia?
A: I’m sorry, he/she is not available right
now.
Maaf, beliau tidak tersedia saat ini.
5. Q: Could you hold on for a moment?
Bisakah Anda menunggu sebentar?
A: Sure, I’ll hold.
Baik, saya tunggu.
6. Q: Can you hear me clearly?
Apa kamu bisa dengar saya dengan jelas?
A: Yes, I can hear you clearly.
Ya, saya bisa mendengar dengan jelas.
7. Q: The line is breaking up. Could you repeat
that?
Suaranya terputus-putus. Bisa diulang?
A: Of course. I said the meeting is at 10 a.m.
Tentu. Saya mengatakan rapatnya jam
10 pagi.
8. Q: What time is the meeting?
Jam berapa rapatnya?
A: The meeting will start at 10 a.m.
Rapat akan dimulai pukul 10 pagi.
9. Q: Why are you calling?
Ada keperluan apa menelepon?
A: I’m calling to confirm the schedule.
Saya menelepon untuk mengonfirmasi
jadwal.
10. Q: Could you speak a little slower?
Bisakah berbicara lebih pelan?
A: Sure, I will speak more slowly.
Baik, saya akan berbicara lebih pelan.
11 Q: May I know your phone number?
Boleh saya tahu nomor telepon Anda?
A: Yes, it’s 0812-3456-7890.
Ya, nomor saya 0812-3456-7890.
12. Q: When will you call back?
Kapan Anda akan menelepon kembali?
A: I will call back this afternoon.
Saya akan menelepon kembali sore ini.
13. Q: Could you send me the details by email?
Bisakah Anda mengirim detailnya
melalui email?
A: Yes, I will send it shortly.
Ya, akan saya kirim segera.
14. Q: I think you have the wrong number.
Sepertinya Anda salah sambung.
A: Oh, I’m sorry for the mistake.
Oh, maaf atas kesalahannya.
15. Q: Would you like to leave a message?
Apakah Anda ingin meninggalkan pesan?
A: Yes, please tell her to contact me.
Ya, tolong sampaikan agar dia
menghubungi saya.
16. Q: Are you busy right now?
Apakah Anda sedang sibuk sekarang?
A: Not really. What can I help you with?
Tidak terlalu. Ada yang bisa saya bantu?
17. Q: Can we reschedule the meeting?
Bisakah kita menjadwalkan ulang rapat?
A: Yes, let’s move it to tomorrow.
Ya, mari kita pindahkan ke besok.
18. Q: Thank you for calling.
Terima kasih sudah menelepon.
A: You’re welcome. Have a nice day.
Sama-sama. Semoga harimu
menyenangkan.
19. Q: Could you please wait while I transfer
the call?
Tolong tunggu sebentar sementara saya
mengalihkan panggilan.
A: Sure, I’ll wait.
Baik, saya tunggu.
20. Q: Is there anything else I can help you
with?
Apakah ada lagi yang bisa saya bantu?
A: No, that’s all. Thank you.
Tidak, itu saja. Terima kasih.
G. Multiple Choice Questions.
1. (C2 – Understanding) What is the correct response to: “May I speak to Mr. Budi?”
Apa jawaban yang tepat untuk: “May I speak to Mr. Budi?”
A. I don’t know.
B. Speaking.
C. Wait outside.
D. Goodbye.
E. Never mind.
Answer: B
Speaking. / Ini saya sendiri.
2. (C2) What does “Who’s calling, please?” mean?
Apa arti dari “Who’s calling, please?”
A. Apa nomor Anda?
B. Siapa yang berbicara?
C. Kapan Anda menelepon?
D. Mengapa menelepon?
E. Di mana Anda?
Answer: B
Siapa yang berbicara?
3. (C4 – Analysis)
If someone says, “He is not available right now,” what does it mean?
Jika seseorang mengatakan, “He is not available right now,” apa artinya?
A. Dia sedang tidur
B. Dia ada di kantor
C. Dia tidak bisa menerima telepon saat ini
D. Dia menunggu
E. Dia sedang makan
Answer: C
Dia tidak bisa menerima telepon saat ini
4. (C2)
What should you say if the voice is unclear?
Apa yang sebaiknya Anda katakan jika suara tidak jelas?
A. Hang up.
B. Speak louder!
C. Could you repeat that?
D. I don’t care.
E. Goodbye.
Answer: C
Could you repeat that? / Bisa diulang?
5. (C2)
What does “Please hold on” mean?
Apa arti “Please hold on”?
A. Tutup telepon
B. Tunggu sebentar
C. Bicara lebih cepat
D. Telepon kembali
E. Kirim pesan
Answer: B
Tunggu sebentar.
6. (C4) Why do people say “Can I take a message?”
Mengapa orang mengatakan “Can I take a message?”
A. Untuk mengakhiri telepon
B. Untuk mencatat pesan bagi orang lain
C. Untuk meminta nomor
D. Untuk memarahi penelepon
E. Untuk bercanda
Answer: B
Untuk mencatat pesan bagi orang lain.
7. (C2) What is the purpose of saying “I’m calling to confirm the schedule”?
Apa tujuan mengatakan “I’m calling to confirm the schedule”?
A. Membatalkan jadwal
B. Mengubah jadwal
C. Mengonfirmasi jadwal
D. Menanyakan alamat
E. Mengirim email
Answer: C
Mengonfirmasi jadwal.
8. (C4) If someone says “The line is breaking up,” what problem is happening?
Jika seseorang mengatakan “The line is breaking up,” masalah apa yang terjadi?
A. Telepon mati
B. Nomor salah
C. Suara terputus-putus
D. Telepon sibuk
E. Sinyal penuh
Answer: C
Suara terputus-putus.
9. (C2) Which sentence is polite when asking someone to wait?
Kalimat mana yang sopan untuk meminta seseorang menunggu?
A. Wait!
B. Stop talking.
C. Hold on, please.
D. Be quiet.
E. Listen to me.
Answer: C
Hold on, please. / Tolong tunggu.
10. (C4) What is the best response to “I think you have the wrong number”?
Apa respon terbaik untuk “I think you have the wrong number”?
A. That’s impossible.
B. No, you are wrong.
C. Oh, I’m sorry.
D. Call later.
E. Wait.
Answer: C
Oh, I’m sorry. / Oh, maaf.
11. (C2) What does “I’ll call back later” mean?
Apa arti “I’ll call back later”?
A. Saya tidak akan menelepon
B. Saya akan menelepon kembali nanti
C. Saya akan datang
D. Saya menunggu
E. Saya tutup telepon
Answer: B
Saya akan menelepon kembali nanti.
12. (C4) If someone asks, “Are you busy right now?” what is the purpose?
Jika seseorang bertanya “Are you busy right now?” apa tujuannya?
A. Untuk mengetahui apakah waktu tepat berbicara
B. Untuk memarahi
C. Untuk menutup telepon
D. Untuk bercanda
E. Untuk mengkritik
Answer: A
Untuk mengetahui apakah waktu tepat berbicara.
13. (C2) What does “transfer the call” mean?
Apa arti “transfer the call”?
A. Mengakhiri panggilan
B. Mengalihkan panggilan ke orang lain
C. Menghapus nomor
D. Merekam telepon
E. Mengirim pesan
Answer: B
Mengalihkan panggilan ke orang lain.
14. (C4) Why is it important to speak clearly on the phone?
Mengapa penting berbicara jelas saat di telepon?
A. Agar terdengar keren
B. Agar tidak membuang waktu
C. Agar pesan dipahami dengan benar
D. Agar cepat selesai
E. Agar terdengar keras
Answer: C
Agar pesan dipahami dengan benar.
15. (C2) What is the polite way to end a phone call?
Bagaimana cara sopan mengakhiri telepon?
A. Hang up suddenly
B. Bye.
C. Thank you for calling. Have a nice day.
D. Stop.
E. Finish.
Answer: C
Thank you for calling. Have a nice day.
Terima kasih sudah menelepon. Semoga harimu menyenangkan.
16. (C4) If the meeting is rescheduled, what does it mean?
Jika rapat dijadwalkan ulang, apa artinya?
A. Rapat dibatalkan
B. Rapat dipindahkan ke waktu lain
C. Rapat dimulai sekarang
D. Rapat diperpanjang
E. Rapat dipercepat
Answer: B
Rapat dipindahkan ke waktu lain.
17. (C2) Which sentence is used to introduce yourself on the phone?
Kalimat mana yang digunakan untuk memperkenalkan diri di telepon?
A. Who are you?
B. I am calling.
C. This is Andi speaking.
D. Where are you?
E. What?
Answer: C
This is Andi speaking.
Ini Andi yang berbicara.
18. (C4) Why should we apologize for a wrong number?
Mengapa kita harus meminta maaf jika salah sambung?
A. Karena itu aturan
B. Karena sopan santun dalam komunikasi
C. Karena takut
D. Karena diminta
E. Karena diwajibkan
Answer: B
Karena sopan santun dalam komunikasi.
19. (C2) What does “leave a message” mean?
Apa arti “leave a message”?
A. Menutup telepon
B. Meninggalkan pesan
C. Mengganti nomor
D. Menghapus pesan
E. Mengirim email
Answer: B
Meninggalkan pesan.
20. (C4) What is the main purpose of phone communication?
Apa tujuan utama komunikasi melalui telepon?
A. Untuk bercanda
B. Untuk mengirim barang
C. Untuk menyampaikan informasi secara langsung
D. Untuk menulis surat
E. Untuk bermain
Answer: C
Untuk menyampaikan informasi secara langsung.
H. Bonus Dialogue.
Phone Call with Common Problems
Alwi :
Hello, May I speak to Mr.Yosep, please?
Halo, Bolehkah saya bicara dengan Pak Andy?Budi (Receiver):
I’m sorry, Mr. Yosep is not at home right now.
Maaf, Pak Yosep sedang tidak di rumah sekarang.Alwi :
Sorry, Budi :
Sorry about that. The signal here is weak.
Maaf, sinyal di sini memang lemah.Alwi :
That’s okay. Can I leave a message for Mr.yosep
Tidak apa-apa. Boleh saya tinggalkan pesan untuk Pak Andy?Budi :
Of course. What’s the message?
Tentu. Apa pesannya?Alwi :
Please tell him that I called, and ask him to call me back tonight if possible.
Tolong sampaikan bahwa saya menelepon, dan minta beliau menelepon saya kembali malam ini kalau bisa.
Budi :
Alright, I’ll give him the message.
Baik, saya akan sampaikan pesannya.
Alwin:
Thank you very much. Sorry again for the trouble with the line.
Terima kasih banyak. Maaf sekali lagi karena gangguan sambungan.
Budi :
No problem. We’ll make sure he gets your message. Goodbye.
Tidak masalah. Kami akan pastikan beliau menerima pesan Anda. Selamat tinggal.Alwi:
Goodbye.
Selamat tinggal.On the phone 2
A. Study the following.
Can I speak to someone in human resources?
Bisa sayabicarq dengan HRD?
I am afraid he is not in the office at the moment.
Saya kira dia tidak ada di kantor saat ini
The line is breaking up.
Suaranya putus-putus.
Please ask her to call me back.
Suruh dia urtuk menelepon saya kembali
It was great talking to you.
Senang berbicara denganmu.
Hello? We got disconnected
Halo? Kita terputus.
There's a lot of background noise.
Ada banyak suara latar belakang.
Can you call me back later?
Bisakah Anda menelepon saya kembali nanti ?
B. Dialogue.
Phone Call at the Office
Alwi :
Good morning, How can I help you?
Selamat pagi, Ada yang bisa saya bantu?Budi :
Hello, this is Mr. Budi. May I speak to Siska, please?
Halo, ini Pak Arman. Bolehkah saya bicara dengan Bu Clara?Alwi :
I’m sorry, she is in a meeting right now.
Maaf, beliau sedang rapat saat ini.Budi :
Oh, I see. The connection is not very clear. Could you repeat that, please?
Oh begitu. Sambungannya kurang jelas. Bisakah Anda ulangi?Alwi :
Certainly. I said Siska is in a meeting right now.
Tentu. Saya bilang Bu Clara sedang rapat sekarang.Budi :
yes. I can hear you now. But the line is breaking up again.
ya. Sekarang saya bisa dengar. Tapi suaranya putus-putus lagi.Alwi :
I’m sorry, the signal here is not very good. Would you like to leave a message?
Maaf, sinyal di sini kurang bagus. Apakah Anda ingin meninggalkan pesan?Budi :
Yes, please. Could you tell her that I called and ask her to send me the report by email today?
Ya, tolong. Bisakah Anda sampaikan bahwa saya menelepon dan minta beliau mengirim laporan lewat email hari ini?Alwi :
Of course, I will write it down and give it to her after the meeting.
Tentu, akan saya catat dan sampaikan setelah rapat.Budi :
Thank you so much. Sorry for the trouble with the line.
Terima kasih banyak. Maaf atas gangguan sambungan.Alwi :
No problem, Mr. Arman. We’ll make sure she gets your message. Goodbye.
Tidak masalah, Pak Arman. Kami akan pastikan beliau menerima pesan Anda. Selamat tinggal.Budi :
Goodbye.
Selamat tinggal.C. Translate into Indonesia.
A. Hello, is this the bookstore?
................................................
B: Yes, this is ABC Bookstore. How can I help
you?
................................................
A: Do you have the latest English dictionary in
stock?
................................................
B: Let me check… Yes, we have it.
................................................
A: Great! Please reserve one for me.
A: Great! Please reserve one for me.
................................................
B: Sure, we’ll keep it for you.
B: Sure, we’ll keep it for you.
................................................
A: Thank you. Goodbye.
A: Thank you. Goodbye.
................................................
B: Goodbye.
B: Goodbye.
................................................
D. Multiple Choice (Pilihan Ganda)
1. How do you politely ask for someone on the phone?
A. Give me John.
B. Is John there?
C. May I speak to John, please?
D. Call John now.
E. Where is John?
Answer: ...
2. What do you say if you call the wrong number?
A. Please hold on.
B. Sorry, wrong number.
C. Can I leave a message?
D. I’ll call you back.
E. Who’s speaking, please?
Answer:
3. Which expression means “tunggu sebentar”?
A. Please call me back.
B. Please hold on.
C. The line is busy.
D. I can’t hear you clearly.
E. Wrong number.
Answer:
4. What do you say when the signal is not clear?
A. The line is breaking up.
B. May I speak to Anna?
C. Thank you for calling.
D. Wrong number.
E. Goodbye.
Answer:
5. If the person is not available, you say…
A. Sorry, the line is busy.
B. Sorry, he is not available right now.
C. Sorry, wrong number.
D. Please hold on.
E. Talk to you soon.
Answer:
6. What do you say when you want to talk to Mr. David?
A. Who is this?
B. May I speak to Mr. David, please?
C. Please hold on.
D. Sorry, wrong number.
E. The line is busy.
Answer:
7. How do you end a phone call politely?
A. Who’s speaking?
B. Talk to you soon.
C. Hold on, please.
D. May I leave a message?
E. The connection is bad.
Answer:
8. What do you say if the voice is not clear?
A. Sorry, wrong number.
B. Please call me back.
C. I can’t hear you clearly.
D. The line is busy.
E. Hello, this is Anna.
Answer:
9. Which one means “Maaf, sambungan sibuk”?
A. The line is busy.
B. Wrong number.
C. Please hold on.
D. Talk to you soon.
E. I’ll call you back.
Answer:
10. You want to leave a message. What do you say?
A. Please hold on.
B. Can I leave a message?
C. Goodbye.
D. Wrong number.
E. Who’s speaking?
Answer:
11. Translate: “Tolong tunggu sebentar.”
A. Please hold on.
B. Please call back.
C. Please tell him.
D. Sorry, wrong number.
E. The line is busy.
Answer:
12. If someone says: “Sorry, the connection is bad.” What does it mean?
A. Nomornya salah.
B. Sambungan sibuk.
C. Sinyalnya jelek.
D. Dia tidak ada.
E. Telepon sudah ditutup.
Answer:
13. Which expression is used to ask who is on the phone?
A. I’ll call you back.
B. Who’s speaking, please?
C. Can I leave a message?
D. The line is busy.
E. Please hold on.
Answer:
14. “Saya akan menelepon kembali” in English is…
A. I’ll call you back.
B. Please call me.
C. Can I leave a message?
D. Who’s speaking?
E. The line is breaking up.
Answer:
15. Which one is NOT common on the phone?
A. Goodbye.
B. See you tomorrow.
C. Talk to you soon.
D. Please hold on.
E. Wrong number.
Answer:
16. If the person is not available, you can say…
A. Sorry, he is not available right now.
B. Sorry, wrong number.
C. Sorry, the line is busy.
D. Sorry, the connection is bad.
E. Sorry, please hold on.
Answer:
17 Translate: “Tolong sampaikan bahwa saya menelepon.”
A. Please call me back.
B. Please tell him that I called.
C. Please hold on.
D. Please tell me who’s speaking.
E. Please answer the phone.
Answer:
18. Which one means “Suaranya putus-putus”?
A. The line is busy.
B. The line is breaking up.
C. The connection is clear.
D. Can I leave a message?
E. Talk to you soon.
Answer:
19. When you accidentally call the wrong person, you say…
A. Can I speak to John, please?
B. Please hold on.
C. Sorry, wrong number.
D. Please call me back.
E. The line is busy.
Answer:
20. What is the polite way to answer a business phone?
A. Hello, who’s this?
B. Hello, how are you?
C. Good morning, ABC Company. How can I help you?
D. Hi, what do you want?
E. Sorry, wrong number.
Answer:
.D Test your Vocabulary.
1 Phone / Telephone = Telepon
2.Mobile phone / Cell phone = Ponsel / HP
3. Landline = Telepon rumah / kabel
4.Dial = Memutar nomor / menekan nomor
5.Ring = Berdering
6.Pick up the phone = Mengangkat telepon
7.Hang up = Menutup telepon
8.Voicemail = Pesan suara
9.Missed call = Panggilan tak terjawab
10.Busy tone = Nada sibuk
11 Signal = Sinyal
12 Connection = Sambungan
E. Useful Actions
Tindakan di Telepon
• call = Menelepon
• Answer = Menjawab
• Text / Send a message = Mengirim pesan
• Put on hold = Menahan sambungan
• Transfer the call = Meneruskan panggilan
• Leave a message = Meninggalkan pesan
• Return a call / Call back = Menelepon kembali
• Speak louder = Berbicara lebih keras
• Repeat = Mengulang
F. Common Expressions
(Ungkapan Umum)
1.I’m sorry, he is in a meeting.
Maaf, beliau sedang rapat.
2. Could you please hold for a moment?
Bisakah Anda menunggu sebentar?
3. I’m sorry, he is not available right now.
Maaf, Pak John sedang tidak ada.
4. The line is breaking up.
Suaranya putus-putus.
5. I’ll call you back.
Saya akan menelpon kembali.
6. Please tell him/her that I called.
Tolong sampaikan bahwa saya menelepon.
7. No one is answering the phone.
Tidak orang yang menjawab telpen
8. Hi, my phone isn't working properly.?
Halo, ponsel saya tidak berfungsi dengan baik.
9. Can you hear me okay?
Bisakah Anda mendengar saya dengan baik?
10. I’ll make sure Daniel gets your message.
Saya akan pastikan Daniel menerima pesan
Anda. Selamat tinggal.
G. Phone Problems (Masalah Telepon)
- Bad signal = Sinyal jelek
- No answer = Tidak ada jawaban
- Dropped call = Panggilan terputus
- Echo = Suara bergema
- Low battery = Baterai lemah
- Out of credit = Pulsa habis
E. Bonus Dialogue.
Wrong Number & Message
Alwi :
Hello, is this Mr. Daniel's house?
Halo, apakah ini rumah Pak Daniel ?
Budi :
Sorry, wrong number. This is Mr.Budi’s house.
Maaf, salah sambung. Ini rumah Pak Budi.
Alwi :
Oh, I’m sorry. Wait, is this 081234567?
Oh, maaf. Tunggu, apakah ini nomor 081234567?)
Budi :
Yes, that’s correct. Daniel is my brother, but he’s not at home now.
Ya, benar. Tapi Daniel itu adik saya. Dia sedang tidak di rumah sekarang.)
Alwi :
I see. But the line is breaking up. The connection is bad.
Begitu. Tapi salurannya putus. Koneksinya buruk.
Budi :
Sorry, the signal here is weak. Maybe you should call later.
Maaf, sinyalnya lemah. Mungkin kamu bisa menelepon nanti.
Alwi :
Okay. May I leave a message?
Oke. Bolehkah aku meninggalkan pesan?
Budi :
Sure.
Tentu
Alwi :
Please tell him that Mr. Alwi called and ask him to return my call tomorrow morning.
Tolong beri tahu dia kalau Pak Sam menelepon dan minta dia meneleponku lagi besok pagi.
Budi :
Alright, I’ll tell him.
Baiklah, aku akan memberi tahu dia.
Alwi :
Thank you, and sorry for the poor connection.
Terima kasih, dan maaf koneksinya buruk.
Budi :
No problem. Goodbye.
Tidak masalah. Sampai jumpa
Alwi :
Goodbye.
Selamat tinggal.
Dialogue 1
Home Phone Call
Situation:
A calls to speak with Mr. John, but he is not at home. The line is bad, and A must leave a message.
A :
Hello, this is Anna. May I speak to Mr. John, please?
B : I’m sorry, Mr. John is not at home right now.
A: Oh, the connection is bad. I can’t hear you clearly. Could you speak louder?
B: Sure. Can you hear me better now?
A: Yes, thank you. Since he’s not home, may I leave a message?
B: Of course. What’s the message?
A: Please tell him that I called and ask him to call me back tonight.
B: Alright, I’ll give him the message.
A: Thank you very much. Goodbye.
B: Goodbye.
Dialogue. –
Office Phone Call
Situation:
A calls a company to talk to Mrs. Clara. She is in a meeting, the line is not clear, and A leaves a business message.
A :Good morning, Bright Future Company. How can I help you?
B . Hello, this is Mr. Arman. May I speak to Mrs. Clara, please?
A : I’m sorry, she is in a meeting right now.
B: : Sorry, the connection is not clear. Could you repeat that, please?
A :Certainly. Mrs. Clara is in a meeting right now
B :Ah, I see. But the line is breaking up again.
A: I’m sorry, the signal here is weak. Would you like to leave a message?
B : Yes, please. Tell her that I called and ask her to send me the report by email today.
A : : Of course, I’ll give her the message.
B : Thank you very much. Sorry for the trouble with the line.
A : No problem. Goodbye.
B : Goodbye.
Dialoge 10
Anna : good morning
Ahmad : Good morning , this is Ahmad may I speak to Mr. budi please ?
Anna : Just a minute I will put you through to him
Ahamad : Thank you
Mr. budi :
Hello , Budi speaking
Ahamd :
Mr. Budi , this is Ahmad .I have a message here to call you as soon as I get it
Mr. budi :
Oh ,yes . I called you earlier to find out whether You had already arrived . when would you like to come and visit the office ?
Ahmad :
What time do you close ?
Mr. budi:
We close at 5:30 today .
Ahamad :
Will 4 oclock be all right ?
Mr. budi: That will be fine , and I am looking forward to our meeting
Ahmad`:
So am I , see you then . good bye
Mr. budi:
Good bye
E. Phone or fax number
724 4o7 seven, two, four four, oh , seven
9995 6674 double nine nine five double six seven four
International alphabet
Alpha
Bravo
Charlie ultra
Delta
Echo victor
Foxtrot x - ray
Golf Yankee
Hotel Quebec Zulu
India J
Juliete
kilo
lima
mike
November
oscar
papa
Romeo
sierra
tango
B:
What's the problem with your phone?
Apa masalahnya dengan ponselmu?
A:
It's not charging. I've tried different chargers,
but it still doesn't work.
Tidak bisa diisi. Saya sudah mencoba charger
yang berbeda, tapi masih tidak berfungsi.
B:
Let me take a look. Maybe the charging port
is damaged.
Biarkan saya lihat. Mungkin port pengisian rusak.
A:
Okay, thanks. I hope you can fix it.
Oke, terima kasih. Saya harap kamu bisa memperbaikinya.
I'll try. Sorry about the connection.
Saya akan mencoba. Maaf tentang koneksi.
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