Unit 66
Dialogue Apology
At School
Dialogue 2: At Work (Di Kantor)
Manager: Where is the report?
→ Di mana laporannya?
Staff: I sincerely apologize. I haven’t finished it yet.
→ Saya dengan tulus meminta maaf. Saya belum menyelesaikannya.
Manager: It was due this morning.
→ Itu seharusnya dikumpulkan pagi ini.
Staff: Yes, I understand. I take full responsibility.
→ Ya, saya mengerti. Saya bertanggung jawab penuh.
Manager: When will it be ready?
→ Kapan akan selesai?
Staff: I will finish it this afternoon.
→ Saya akan menyelesaikannya sore ini.
Dialogue 3: With a Friend (Dengan Teman)
A: You didn’t come to my party.
→ Kamu tidak datang ke pestaku.
B: I’m so sorry about that. I was sick.
→ Saya sangat minta maaf tentang itu. Saya sedang sakit.
A: You didn’t even tell me.
→ Kamu bahkan tidak memberi tahu saya.
B: I know, and I’m really sorry.
→ Saya tahu, dan saya benar-benar minta maaf.
A: It’s okay. I understand now.
→ Tidak apa-apa. Sekarang saya mengerti.
B: Let me make it up to you.
→ Biarkan saya menebus kesalahan saya.
Dialogue 4: Customer Service (Layanan Pelanggan)
Customer: My order hasn’t arrived yet.
→ Pesanan saya belum sampai.
Staff: We sincerely apologize for the delay.
→ Kami dengan tulus meminta maaf atas keterlambatan ini.
Customer: I needed it yesterday.
→ Saya membutuhkannya kemarin.
Staff: We understand your concern and regret the inconvenience.
→ Kami memahami kekhawatiran Anda dan menyesali ketidaknyamanan ini.
Customer: So what will you do?
→ Jadi apa yang akan Anda lakukan?
Staff: We will deliver it today and give you a discount.
→ Kami akan mengirimkannya hari ini dan memberikan diskon kepada Anda.
Translate into Indonesia
3.Please forgive me for what I did.
4.I didn’t mean to hurt you.
5.It was my fault, and I regret it.
6. I’m so sorry about the misunderstanding.
7. I promise it won’t happen again.
8. I take full responsibility for this problem.
9. We apologize for the inconvenience.
10. I hope you can forgive me.
11.I deeply regret my actions.
12. Sorry for not telling you earlier.
13. I shouldn’t have said that.
14. Let me make it up to you.
15. We sincerely apologize for the delay.
16. Please accept my apology.
17. I was wrong, and I admit it.
18. I didn’t realize my mistake at first.
19. Thank you for your understanding.
20. How can I make it right?
A. cause B. to cause C. causing D. caused
E. causes
3. He failed ______ responsibility for his actions.
A. take B. taking C. to take D. taken E. takes
4. I didn’t mean ______ you in any way.
A. hurt
B. hurting
C. to hurt
D. hurts
E. hurted
Please accept our apology ______ the delay.
A. at
B. for
C. in
D. on
E. with
She admitted ______ a serious mistake.
A. make
B. to make
C. making
D. made
E. makes
I sincerely apologize ______ my behavior.
A. about
B. at
C. for
D. on
E. with
They promised ______ the issue immediately.
A. fix
B. fixing
C. to fix
D. fixed
E. fixes
I regret ______ that I cannot attend the meeting.
A. say
B. to say
C. saying
D. said
E. says
He was blamed ______ the error.
A. on
B. at
C. for
D. with
E. by
We take full responsibility ______ this matter.
A. on
B. at
C. for
D. in
E. with
I must apologize ______ not informing you earlier.
A. at
B. for
C. in
D. on
E. with
She expressed regret ______ her actions.
A. at
B. in
C. for
D. on
E. with
We appreciate your patience ______ this situation.
A. at
B. for
C. in
D. on
E. with
I assure you that this will not happen ______.
A. more
B. again
C. before
D. ever
E. once
He offered ______ the mistake immediately.
A. correct
B. correcting
C. to correct
D. corrected
E. corrects
I truly regret ______ you.
A. disappoint
B. disappointing
C. to disappoint
D. disappointed
E. disappoints
They failed ______ the deadline due to an error.
A. meet
B. meeting
C. to meet
D. met
E. meets
Please allow me ______ this situation.
A. fix
B. fixing
C. to fix
D. fixed
E. fixes
We sincerely apologize and hope to ______ your trust.
A. rebuild
B. rebuilding
C. rebuilt
D. rebuilds
E. to rebuilding
Answer Key (Kunci Jawaban)
C
C
C
C
B
C
C
C
B
C
C
B
C
B
B
C
B
C
C
A
Berikut 20 soal Multiple Choice (Apology) dengan jawaban di opsi C:
Multiple Choice – Apology
Choose the best answer! (Pilih jawaban yang paling tepat!)
I ______ sorry for being late.
A. am not
B. will
C. am
D. do
E. have
She ______ apologize for her mistake.
A. don’t
B. doesn’t
C. should
D. has
E. were
We ______ sorry for the inconvenience.
A. is
B. be
C. are
D. was
E. do
He ______ mean to hurt you.
A. do not
B. is not
C. did not
D. was not
E. has not
I ______ full responsibility.
A. take
B. taking
C. takes
D. taken
E. took
Please ______ me.
A. forgiving
B. forgives
C. forgive
D. forgiven
E. forgave
I ______ really sorry about that.
A. be
B. being
C. am
D. is
E. are
They ______ apologize for the delay.
A. does
B. is
C. do
D. was
E. has
I ______ it won’t happen again.
A. promise
B. promises
C. promising
D. promised
E. has promised
She ______ her mistake.
A. admit
B. admitting
C. admits
D. admitted
E. has admitted
We ______ regret the error.
A. do
B. does
C. deeply
D. did
E. doing
I ______ to say that.
A. shouldn’t
B. don’t
C. didn’t mean
D. won’t
E. can’t
He ______ sorry for what he did.
A. are
B. were
C. is
D. be
E. being
I ______ my mistake now.
A. realize
B. realizing
C. realized
D. realizes
E. has realized
They ______ make the same mistake again.
A. will not
B. do not
C. won’t
D. didn’t
E. can’t
I ______ your forgiveness.
A. ask
B. asking
C. asks
D. asked
E. has asked
She ______ me for the problem.
A. blame
B. blaming
C. blames
D. blamed
E. has blamed
We ______ to improve our service.
A. try
B. trying
C. tries
D. tried
E. has tried
I ______ sorry for everything.
A. be
B. being
C. am
D. is
E. are
Please ______ my apology.
A. accepting
B. accepts
C. accept
D. accepted
E. has accepted
20 Questions & Answers
Q: Why didn’t you call me?
A: I’m sorry, I forgot to call you.
→ T: Mengapa kamu tidak menelepon saya?
→ J: Maaf, saya lupa menelepon kamu.
Q: Do you regret your action?
A: Yes, I really regret it.
→ T: Apakah kamu menyesali tindakanmu?
→ J: Ya, saya sangat menyesalinya.
Q: Will you do it again?
A: No, I promise I won’t do it again.
→ T: Apakah kamu akan melakukannya lagi?
→ J: Tidak, saya janji tidak akan melakukannya lagi.
Q: How do you feel now?
A: I feel very sorry.
→ T: Bagaimana perasaanmu sekarang?
→ J: Saya merasa sangat menyesal.
Q: Did you hurt him?
A: Yes, and I’m really sorry about that.
→ T: Apakah kamu menyakitinya?
→ J: Ya, dan saya sangat menyesal tentang itu.
Q: What will you do to fix it?
A: I will try to make it right.
→ T: Apa yang akan kamu lakukan untuk memperbaikinya?
→ J: Saya akan mencoba memperbaikinya.
Q: Did you admit your mistake?
A: Yes, I admitted my mistake.
→ T: Apakah kamu mengakui kesalahanmu?
→ J: Ya, saya mengakui kesalahan saya.
Q: Why are you late?
A: I’m sorry, I missed the bus.
→ T: Mengapa kamu terlambat?
→ J: Maaf, saya ketinggalan bus.
Q: Did you break the rule?
A: Yes, I did, and I apologize.
→ T: Apakah kamu melanggar aturan?
→ J: Ya, saya melakukannya, dan saya minta maaf.
Q: Are you responsible for this problem?
A: Yes, I take full responsibility.
→ T: Apakah kamu bertanggung jawab atas masalah ini?
→ J: Ya, saya bertanggung jawab penuh.
Q: Did you mean to say that?
A: No, I didn’t mean to say that.
→ T: Apakah kamu bermaksud mengatakan itu?
→ J: Tidak, saya tidak bermaksud mengatakan itu.
Q: Have you said sorry to your teacher?
A: Yes, I have apologized to my teacher.
→ T: Apakah kamu sudah meminta maaf kepada gurumu?
→ J: Ya, saya sudah meminta maaf kepada guru saya.
Q: What did you say to apologize?
A: I said, “I’m really sorry for my mistake.”
→ T: Apa yang kamu katakan untuk meminta maaf?
→ J: Saya berkata, “Saya benar-benar minta maaf atas kesalahan saya.”
Q: Did he forgive you?
A: Yes, he forgave me.
→ T: Apakah dia memaafkanmu?
→ J: Ya, dia memaafkan saya.
Q: How will you avoid this mistake?
A: I will be more careful next time.
→ T: Bagaimana kamu akan menghindari kesalahan ini?
→ J: Saya akan lebih berhati-hati lain kali.
Q: Did you understand your mistake?
A: Yes, I understand it now.
→ T: Apakah kamu memahami kesalahanmu?
→ J: Ya, sekarang saya memahaminya.
Q: What do you expect now?
A: I hope you can forgive me.
→ T: Apa yang kamu harapkan sekarang?
→ J: Saya harap kamu bisa memaafkan saya.
Useful Expressions
Useful Expressions – Apology (Permintaan Maaf)
A. Basic Apologies (Permintaan Maaf Dasar)
I’m sorry.
→ Saya minta maaf.
I’m really sorry.
→ Saya benar-benar minta maaf.
I’m so sorry about that.
→ Saya sangat minta maaf tentang itu.
Sorry for that.
→ Maaf untuk itu.
My apologies.
→ Permintaan maaf saya.
B. Taking Responsibility (Mengakui Kesalahan)
It’s my fault.
→ Itu salah saya.
I take full responsibility.
→ Saya bertanggung jawab sepenuhnya.
I didn’t mean to do that.
→ Saya tidak bermaksud melakukan itu.
I shouldn’t have done that.
→ Saya seharusnya tidak melakukan itu.
That was my mistake.
→ Itu adalah kesalahan saya.
C. Asking for Forgiveness (Meminta Maaf dengan Lebih Dalam)
Please forgive me.
→ Tolong maafkan saya.
I hope you can forgive me.
→ Saya harap kamu bisa memaafkan saya.
Can you forgive me?
→ Bisakah kamu memaafkan saya?
I deeply apologize.
→ Saya sangat meminta maaf.
I sincerely apologize.
→ Saya dengan tulus meminta maaf.
D. Offering Repair (Memperbaiki Kesalahan)
Let me make it up to you.
→ Biarkan saya menebus kesalahan saya.
I’ll fix it.
→ Saya akan memperbaikinya.
I promise it won’t happen again.
→ Saya janji ini tidak akan terjadi lagi.
I’ll be more careful next time.
→ Saya akan lebih hati-hati lain kali.
How can I make it right?
→ Bagaimana saya bisa memperbaikinya?
10 Formal Apologies (Permintaan Maaf Formal) dalam bentuk bilingual:
We would like to express our sincere apologies.
→ Kami ingin menyampaikan permintaan maaf yang tulus.
We deeply regret any inconvenience caused.
→ Kami sangat menyesali ketidaknyamanan yang terjadi.
Please accept our deepest apologies.
→ Mohon terima permintaan maaf terdalam kami.
We apologize for any misunderstanding.
→ Kami mohon maaf atas kesalahpahaman yang terjadi.
We regret to inform you that we made an error.
→ Kami menyesal menginformasikan bahwa kami telah melakukan kesalahan.
We sincerely regret this situation.
→ Kami dengan tulus menyesali situasi ini.
We apologize for the delay.
→ Kami mohon maaf atas keterlambatan tersebut.
We take full responsibility for this issue.
→ Kami bertanggung jawab penuh atas masalah ini.
We truly appreciate your patience and understanding.
→ Kami sangat menghargai kesabaran dan pengertian Anda.
We are committed to improving our service.
→ Kami berkomitmen untuk meningkatkan layanan kami.
A. Study the following.
I must apologize to Isabel for my late arrival.
I’d like to apologize for my trouble making.
Making apologies
I do apologize for…
I must apologize for…
I apologize for…
I’d like to apologize for…
I am so sorry for…
I shouldn’t have…
It’s all my fault.
I’m ashamed of…
Please, forgive me for…
Excuse me for …
I’m terribly sorry for…
Pardon me for this…
Please, forgive me for my….
Please, accept my apologies for…
Accepting apologies:apologize
That’s all right.
Never mind.
Don’t apologize.
It doesn’t matter.
Don’t worry about it.
Don’t mention it.
That’s OK.
I quite understand.
You couldn’t help it.
Forget about it.
Don’t worry about it.
No harm done.
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