Apology unit 66

                             Unit 66

E. Formal Apologies 
                            Apology 

A. Study the following.       
•  We apologize for the inconvenience.
   Kami mohon maaf atas ketidaknyamanannya.

•  Please accept our apology.
   Mohon terima permintaan maaf kami.

  We regret the mistake.
   Kami menyesali kesalahan tersebut.

• Thank you for your understanding
  Terima kasih atas pengertiannya.

 We sincerely apologize for any inconvenience
   caused.
   Kami dengan tulus meminta maaf atas   
   ketidaknyamanan yang terjadi.




Dialogue Apology 

                     At School 

A: Hey, why were you late today?
     Hei, kenapa kamu terlambat hari ini?

B: I’m really sorry. I woke up late.
     Saya benar-benar minta maaf. Saya
     bangun terlambat.

A: You missed the first lesson.
     Kamu melewatkan pelajaran pertama.

B: I know. It was my mistake.
    Saya tahu. Itu kesalahan saya.

A: It’s okay, but try not to repeat it.
     Tidak apa-apa, tapi coba jangan ulangi
     lagi.

B: I promise it won’t happen again.
    Saya janji ini tidak akan terjadi lagi.


Dialogue 2: At Work (Di Kantor)

Manager: Where is the report?

→ Di mana laporannya?

Staff: I sincerely apologize. I haven’t finished it yet.

→ Saya dengan tulus meminta maaf. Saya belum menyelesaikannya.

Manager: It was due this morning.

→ Itu seharusnya dikumpulkan pagi ini.

Staff: Yes, I understand. I take full responsibility.

→ Ya, saya mengerti. Saya bertanggung jawab penuh.

Manager: When will it be ready?

→ Kapan akan selesai?

Staff: I will finish it this afternoon.

→ Saya akan menyelesaikannya sore ini.

Dialogue 3: With a Friend (Dengan Teman)

A: You didn’t come to my party.

→ Kamu tidak datang ke pestaku.

B: I’m so sorry about that. I was sick.

→ Saya sangat minta maaf tentang itu. Saya sedang sakit.

A: You didn’t even tell me.

→ Kamu bahkan tidak memberi tahu saya.

B: I know, and I’m really sorry.

→ Saya tahu, dan saya benar-benar minta maaf.

A: It’s okay. I understand now.

→ Tidak apa-apa. Sekarang saya mengerti.

B: Let me make it up to you.

→ Biarkan saya menebus kesalahan saya.

Dialogue 4: Customer Service (Layanan Pelanggan)

Customer: My order hasn’t arrived yet.

→ Pesanan saya belum sampai.

Staff: We sincerely apologize for the delay.

→ Kami dengan tulus meminta maaf atas keterlambatan ini.

Customer: I needed it yesterday.

→ Saya membutuhkannya kemarin.

Staff: We understand your concern and regret the inconvenience.

→ Kami memahami kekhawatiran Anda dan menyesali ketidaknyamanan ini.

Customer: So what will you do?

→ Jadi apa yang akan Anda lakukan?

Staff: We will deliver it today and give you a discount.

→ Kami akan mengirimkannya hari ini dan memberikan diskon kepada Anda.




 Translate into Indonesia 

1. I’m really sorry for being late.
    .............................................................. 
2. I sincerely apologize for my mistake.
     .............................................................. 

3.Please forgive me for what I did.

4.I didn’t mean to hurt you.

5.It was my fault, and I regret it.

6. I’m so sorry about the misunderstanding.

7. I promise it won’t happen again.

8. I take full responsibility for this problem.

9. We apologize for the inconvenience.

10. I hope you can forgive me.

11.I deeply regret my actions.

12. Sorry for not telling you earlier.

13. I shouldn’t have said that.

14. Let me make it up to you.

15. We sincerely apologize for the delay.

16. Please accept my apology.

17. I was wrong, and I admit it.

18.  I didn’t realize my mistake at first.

19. Thank you for your understanding.

20. How can I make it right?


H. 20 soal Multiple Choice
     Choose the best answer!

1. I would like to ______ my sincere apologies for
     the misunderstanding.
     A. deliver   B. send   C. extend   D. give    
     E. tell

2. We deeply regret ______ any inconvenience
     caused.

A. cause   B. to cause   C. causing   D. caused

    E. causes

3. He failed ______ responsibility for his actions.

A. take   B. taking   C. to take   D. taken  E. takes

4. I didn’t mean ______ you in any way.

A. hurt

B. hurting

C. to hurt

D. hurts

E. hurted

Please accept our apology ______ the delay.

A. at

B. for

C. in

D. on

E. with

She admitted ______ a serious mistake.

A. make

B. to make

C. making

D. made

E. makes

I sincerely apologize ______ my behavior.

A. about

B. at

C. for

D. on

E. with

They promised ______ the issue immediately.

A. fix

B. fixing

C. to fix

D. fixed

E. fixes

I regret ______ that I cannot attend the meeting.

A. say

B. to say

C. saying

D. said

E. says

He was blamed ______ the error.

A. on

B. at

C. for

D. with

E. by

We take full responsibility ______ this matter.

A. on

B. at

C. for

D. in

E. with

I must apologize ______ not informing you earlier.

A. at

B. for

C. in

D. on

E. with

She expressed regret ______ her actions.

A. at

B. in

C. for

D. on

E. with

We appreciate your patience ______ this situation.

A. at

B. for

C. in

D. on

E. with

I assure you that this will not happen ______.

A. more

B. again

C. before

D. ever

E. once

He offered ______ the mistake immediately.

A. correct

B. correcting

C. to correct

D. corrected

E. corrects

I truly regret ______ you.

A. disappoint

B. disappointing

C. to disappoint

D. disappointed

E. disappoints

They failed ______ the deadline due to an error.

A. meet

B. meeting

C. to meet

D. met

E. meets

Please allow me ______ this situation.

A. fix

B. fixing

C. to fix

D. fixed

E. fixes

We sincerely apologize and hope to ______ your trust.

A. rebuild

B. rebuilding

C. rebuilt

D. rebuilds

E. to rebuilding

Answer Key (Kunci Jawaban)

C

C

C

C

B

C

C

C

B

C

C

B

C

B

B

C

B

C

C

A







Berikut 20 soal Multiple Choice (Apology) dengan jawaban di opsi C:

Multiple Choice – Apology

Choose the best answer! (Pilih jawaban yang paling tepat!)

I ______ sorry for being late.

A. am not

B. will

C. am

D. do

E. have

She ______ apologize for her mistake.

A. don’t

B. doesn’t

C. should

D. has

E. were

We ______ sorry for the inconvenience.

A. is

B. be

C. are

D. was

E. do

He ______ mean to hurt you.

A. do not

B. is not

C. did not

D. was not

E. has not

I ______ full responsibility.

A. take

B. taking

C. takes

D. taken

E. took

Please ______ me.

A. forgiving

B. forgives

C. forgive

D. forgiven

E. forgave

I ______ really sorry about that.

A. be

B. being

C. am

D. is

E. are

They ______ apologize for the delay.

A. does

B. is

C. do

D. was

E. has

I ______ it won’t happen again.

A. promise

B. promises

C. promising

D. promised

E. has promised

She ______ her mistake.

A. admit

B. admitting

C. admits

D. admitted

E. has admitted

We ______ regret the error.

A. do

B. does

C. deeply

D. did

E. doing

I ______ to say that.

A. shouldn’t

B. don’t

C. didn’t mean

D. won’t

E. can’t

He ______ sorry for what he did.

A. are

B. were

C. is

D. be

E. being

I ______ my mistake now.

A. realize

B. realizing

C. realized

D. realizes

E. has realized

They ______ make the same mistake again.

A. will not

B. do not

C. won’t

D. didn’t

E. can’t

I ______ your forgiveness.

A. ask

B. asking

C. asks

D. asked

E. has asked

She ______ me for the problem.

A. blame

B. blaming

C. blames

D. blamed

E. has blamed

We ______ to improve our service.

A. try

B. trying

C. tries

D. tried

E. has tried

I ______ sorry for everything.

A. be

B. being

C. am

D. is

E. are

Please ______ my apology.

A. accepting

B. accepts

C. accept

D. accepted

E. has accepted



20 Questions & Answers 

1. Q: Why are you apologizing?
         Mengapa kamu meminta maaf?
    A: I’m apologizing because I made a mistake.
         Saya meminta maaf karena saya melaku -
         kan kesalahan.

2. Q: What did you do wrong?
         Apa kesalahanmu?
     A: I was late for the meeting.
          Saya terlambat untuk rapat.
3. Q: Did you say sorry to her?
         Apakah kamu sudah meminta maaf
         kepadanya?
    A: Yes, I said sorry to her.
         Ya, saya sudah meminta maaf kepada
         nya.

Q: Why didn’t you call me?

A: I’m sorry, I forgot to call you.

→ T: Mengapa kamu tidak menelepon saya?

→ J: Maaf, saya lupa menelepon kamu.

Q: Do you regret your action?

A: Yes, I really regret it.

→ T: Apakah kamu menyesali tindakanmu?

→ J: Ya, saya sangat menyesalinya.

Q: Will you do it again?

A: No, I promise I won’t do it again.

→ T: Apakah kamu akan melakukannya lagi?

→ J: Tidak, saya janji tidak akan melakukannya lagi.

Q: How do you feel now?

A: I feel very sorry.

→ T: Bagaimana perasaanmu sekarang?

→ J: Saya merasa sangat menyesal.

Q: Did you hurt him?

A: Yes, and I’m really sorry about that.

→ T: Apakah kamu menyakitinya?

→ J: Ya, dan saya sangat menyesal tentang itu.

Q: What will you do to fix it?

A: I will try to make it right.

→ T: Apa yang akan kamu lakukan untuk memperbaikinya?

→ J: Saya akan mencoba memperbaikinya.

Q: Did you admit your mistake?

A: Yes, I admitted my mistake.

→ T: Apakah kamu mengakui kesalahanmu?

→ J: Ya, saya mengakui kesalahan saya.

Q: Why are you late?

A: I’m sorry, I missed the bus.

→ T: Mengapa kamu terlambat?

→ J: Maaf, saya ketinggalan bus.

Q: Did you break the rule?

A: Yes, I did, and I apologize.

→ T: Apakah kamu melanggar aturan?

→ J: Ya, saya melakukannya, dan saya minta maaf.

Q: Are you responsible for this problem?

A: Yes, I take full responsibility.

→ T: Apakah kamu bertanggung jawab atas masalah ini?

→ J: Ya, saya bertanggung jawab penuh.

Q: Did you mean to say that?

A: No, I didn’t mean to say that.

→ T: Apakah kamu bermaksud mengatakan itu?

→ J: Tidak, saya tidak bermaksud mengatakan itu.

Q: Have you said sorry to your teacher?

A: Yes, I have apologized to my teacher.

→ T: Apakah kamu sudah meminta maaf kepada gurumu?

→ J: Ya, saya sudah meminta maaf kepada guru saya.

Q: What did you say to apologize?

A: I said, “I’m really sorry for my mistake.”

→ T: Apa yang kamu katakan untuk meminta maaf?

→ J: Saya berkata, “Saya benar-benar minta maaf atas kesalahan saya.”

Q: Did he forgive you?

A: Yes, he forgave me.

→ T: Apakah dia memaafkanmu?

→ J: Ya, dia memaafkan saya.

Q: How will you avoid this mistake?

A: I will be more careful next time.

→ T: Bagaimana kamu akan menghindari kesalahan ini?

→ J: Saya akan lebih berhati-hati lain kali.

Q: Did you understand your mistake?

A: Yes, I understand it now.

→ T: Apakah kamu memahami kesalahanmu?

→ J: Ya, sekarang saya memahaminya.

Q: What do you expect now?

A: I hope you can forgive me.

→ T: Apa yang kamu harapkan sekarang?

→ J: Saya harap kamu bisa memaafkan saya.





Useful Expressions

Useful Expressions – Apology (Permintaan Maaf)

A. Basic Apologies (Permintaan Maaf Dasar)

I’m sorry.

→ Saya minta maaf.

I’m really sorry.

→ Saya benar-benar minta maaf.

I’m so sorry about that.

→ Saya sangat minta maaf tentang itu.

Sorry for that.

→ Maaf untuk itu.

My apologies.

→ Permintaan maaf saya.

B. Taking Responsibility (Mengakui Kesalahan)

It’s my fault.

→ Itu salah saya.

I take full responsibility.

→ Saya bertanggung jawab sepenuhnya.

I didn’t mean to do that.

→ Saya tidak bermaksud melakukan itu.

I shouldn’t have done that.

→ Saya seharusnya tidak melakukan itu.

That was my mistake.

→ Itu adalah kesalahan saya.

C. Asking for Forgiveness (Meminta Maaf dengan Lebih Dalam)

Please forgive me.

→ Tolong maafkan saya.

I hope you can forgive me.

→ Saya harap kamu bisa memaafkan saya.

Can you forgive me?

→ Bisakah kamu memaafkan saya?

I deeply apologize.

→ Saya sangat meminta maaf.

I sincerely apologize.

→ Saya dengan tulus meminta maaf.

D. Offering Repair (Memperbaiki Kesalahan)

Let me make it up to you.

→ Biarkan saya menebus kesalahan saya.

I’ll fix it.

→ Saya akan memperbaikinya.

I promise it won’t happen again.

→ Saya janji ini tidak akan terjadi lagi.

I’ll be more careful next time.

→ Saya akan lebih hati-hati lain kali.

How can I make it right?

→ Bagaimana saya bisa memperbaikinya?





10 Formal Apologies (Permintaan Maaf Formal) dalam bentuk bilingual:


We would like to express our sincere apologies.

→ Kami ingin menyampaikan permintaan maaf yang tulus.

We deeply regret any inconvenience caused.

→ Kami sangat menyesali ketidaknyamanan yang terjadi.

Please accept our deepest apologies.

→ Mohon terima permintaan maaf terdalam kami.

We apologize for any misunderstanding.

→ Kami mohon maaf atas kesalahpahaman yang terjadi.

We regret to inform you that we made an error.

→ Kami menyesal menginformasikan bahwa kami telah melakukan kesalahan.

We sincerely regret this situation.

→ Kami dengan tulus menyesali situasi ini.

We apologize for the delay.

→ Kami mohon maaf atas keterlambatan tersebut.

We take full responsibility for this issue.

→ Kami bertanggung jawab penuh atas masalah ini.

We truly appreciate your patience and understanding.

→ Kami sangat menghargai kesabaran dan pengertian Anda.

We are committed to improving our service.

→ Kami berkomitmen untuk meningkatkan layanan kami.




A. Study the following. 

I apologize for my mistakes
Saya minta maaf atas kesalahan saya. 

"I apologize for my mother's behavior


I must apologize to Isabel for my late arrival.


 I’d like to apologize for my trouble making.



Making apologies

I do apologize for…

I must apologize for…

I apologize for…

I’d like to apologize for…

I am so sorry for…

I shouldn’t have…

It’s all my fault.

I’m ashamed of…

Please, forgive me for…

Excuse me for …

I’m terribly sorry for…

Pardon me for this…

Please, forgive me for my….

Please, accept my apologies for…



Accepting apologies:apologize

That’s all right.

Never mind.

Don’t apologize.

It doesn’t matter.

Don’t worry about it.

Don’t mention it.

That’s OK.

I quite understand.

You couldn’t help it.

Forget about it.

Don’t worry about it.

No harm done.


I'm sorry for lying to you.
Don't worry about it.
I'm sorry for lying to you.
Don't worry about it.
I'm sorry for hurting your feelings.
Don't worry about it.
I'm sorry for hurting your feelings.
Don't worry about it.
I'm sorry for canceling.
Don't worry about it.
I'm sorry for canceling.
Don't worry about it.


for the mix-up."
That's my fault.

Meaning: Admitting personal responsibility.
Example: "The misunderstanding was my fault."
Please don't be mad at me.

Meaning: Requesting understanding or patience.
Example: "I forgot our anniversary, but please don't be mad at me."
How stupid/thoughtless of me.

Meaning: Criticizing one's own action as inconsiderate.
Example: "How thoughtless of me to forget your dietary restrictions!"
I'm ashamed of...

Meaning: Expressing deep regret and embarrassment.
Example: "I'm ashamed of how I acted."
I'm really ashamed of what I did.

Meaning: A strong expression of regret and guilt.
Example: "I'm really ashamed of lying to you."
I'm really sorry about what I said.

Meaning: Apologizing for specific spoken words.
Example: "I'm really sorry about what I said during our argument."
That was rude of me. I'm sorry.

Meaning: Acknowledging rudeness and apologizing.
Example: "I interrupted you. That was rude of me. I'm sorry."
I hope you'll forgive me for...

Meaning: Expressing hope for forgiveness.
Example: "I hope you'll forgive me for cancelling last minute."
I do apologize for...

Meaning: A formal expression of apology.
Example: "I do apologize for the error in the report."
Please excuse my late response.

Meaning: Apologizing for responding late.
Example: "Please excuse my late response. I was away from my desk."
I beg your pardon.

Meaning: Asking for forgiveness or repeating something not heard.
Example: "I beg your pardon for my earlier comment."
Forgive me for what I said earlier. I didn't mean to hurt you.

Meaning: Seeking forgiveness for hurtful words.
Example: "Forgive me for what I said earlier. I didn't mean to hurt you."
My apologies for the delay.

Meaning: Apologizing for not being on time.
Example: "My apologies for the delay in getting this to you."
 

Berikut topik Apology (Permintaan Maaf) dengan Useful Expressions (Bilingual):
Useful Expressions – Apology (Permintaan Maaf)
A. Basic Apologies (Permintaan Maaf Dasar)
I’m sorry.
→ Saya minta maaf.
I’m really sorry.
→ Saya benar-benar minta maaf.
I’m so sorry about that.
→ Saya sangat minta maaf tentang itu.
Sorry for that.
→ Maaf untuk itu.
My apologies.
→ Permintaan maaf saya.
B. Taking Responsibility (Mengakui Kesalahan)
It’s my fault.
→ Itu salah saya.
I take full responsibility.
→ Saya bertanggung jawab sepenuhnya.
I didn’t mean to do that.
→ Saya tidak bermaksud melakukan itu.
I shouldn’t have done that.
→ Saya seharusnya tidak melakukan itu.
That was my mistake.
→ Itu adalah kesalahan saya.

C. Asking for Forgiveness (Meminta Maaf dengan Lebih Dalam)
Please forgive me.
→ Tolong maafkan saya.
I hope you can forgive me.
→ Saya harap kamu bisa memaafkan saya.
Can you forgive me?
→ Bisakah kamu memaafkan saya?
I deeply apologize.
→ Saya sangat meminta maaf.
I sincerely apologize.
→ Saya dengan tulus meminta maaf.
D. Offering Repair (Memperbaiki Kesalahan)
Let me make it up to you.
→ Biarkan saya menebus kesalahan saya.
I’ll fix it.
→ Saya akan memperbaikinya.
I promise it won’t happen again.
→ Saya janji ini tidak akan terjadi lagi.
I’ll be more careful next time.
→ Saya akan lebih hati-hati lain kali.
How can I make it right?
→ Bagaimana saya bisa memperbaikinya?
E. Formal Apologies (Permintaan Maaf Formal)
We apologize for the inconvenience.
→ Kami mohon maaf atas ketidaknyamanannya.
Please accept our apology.
→ Mohon terima permintaan maaf kami.
We regret the mistake.
→ Kami menyesali kesalahan tersebut.
Thank you for your understanding.
→ Terima kasih atas pengertiannya.
We sincerely apologize for any inconvenience caused.
→ Kami dengan tulus meminta maaf atas ketidaknyamanan yang terjadi.






10 Formal Apologies 



We would like to express our sincere apologies.
→ Kami ingin menyampaikan permintaan maaf yang tulus.
We deeply regret any inconvenience caused.
→ Kami sangat menyesali ketidaknyamanan yang terjadi.
Please accept our deepest apologies.
→ Mohon terima permintaan maaf terdalam kami.
We apologize for any misunderstanding.
→ Kami mohon maaf atas kesalahpahaman yang terjadi.
We regret to inform you that we made an error.
→ Kami menyesal menginformasikan bahwa kami telah melakukan kesalahan.
We sincerely regret this situation.
→ Kami dengan tulus menyesali situasi ini.
We apologize for the delay.
→ Kami mohon maaf atas keterlambatan tersebut.
We take full responsibility for this issue.
→ Kami bertanggung jawab penuh atas masalah ini.
We truly appreciate your patience and understanding.
→ Kami sangat menghargai kesabaran dan pengertian Anda.
We are committed to improving our service.
→ Kami berkomitmen untuk meningkatkan layanan kami.




Subscribe to receive free email updates:

0 Response to "Apology unit 66"

Post a Comment